[Hiring] Consultant, Personal Lines Auto Product @Liberty Mutual

Role Description

Are you looking for a role where you have a hand in crafting a holistic product strategy and then working cross-functionally to execute it in market? Do you get excited by the opportunity to design new products and experiences to drive profitable growth?

This role is on the Auto Product Offering Design & Strategy Team in the Personal Lines Auto Product organization. Our team designs auto product enhancements and evolves our offering strategy across all channels to drive profitable growth. This mission involves partnering with cross-functional groups to improve customer experience and business results, enhance existing offerings, and create new products.

We are considering a range of grade levels (15 /16) depending on the candidate experience and qualifications.

We are looking for a candidate that:

• Can collaborate and communicate cross-functionally to ideate and develop creative solutions, gaining buy-in and alignment with the organization.
• Approaches strategic analysis with an unbiased mindset, can empathize with customers, partners, and competitors and make thoughtful, data-driven recommendations.
• Is self-driven, has superior organization skills, integrity and great follow through on tasks.
• Excels in ambiguous situations and finds uncertainty fun.
• Will play an active role in building a dynamic, inclusive, and fun team culture.

Responsibilities

• Perform highly complex analyses to evaluate product performance and identify trends and issues, drawing conclusions and making actionable recommendations for areas of improvement or focus.
• Research Auto insurance trends, monitor changes to the Auto product landscape, and identify opportunities for Product enhancements; this includes advanced competitive intelligence research and partnering with internal research teams.
• Independently manage projects of moderate complexity. Develop subject matter expertise of Auto Product data to support independent project work and teammates with broader analysis.
• Query data to conduct standardized monthly reporting, quarterly strategic monitoring, and ad hoc analysis to answer advanced business questions. Develop, maintain, and enhance reports to ensure consistent and accurate tracking of performance metrics. Assess performance to identify trends, draw conclusions, and drive decision-making.
• Work cross-functionally on alignment around strategic decisions needed.
• Regularly present analysis and insights to cross-functional stakeholders and Auto Product leadership.
• May be assigned to mentor or supervise intern or rotational analysts.

Qualifications

• Bachelor's degree in business, information management, economics, or other quantitative field. Master’s degree preferred.
• Minimum 4 years, typically 6 years or more of relevant work experience.
• Knowledgeable in data query languages and tools; proficient in new and emerging technologies; may possess data modeling skills.
• Highly developed communication and presentation skills.
• In-depth knowledge of data concepts, strategies, and methodologies.
• In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives.
• Highly developed negotiation, facilitation and consensus building skills.