[Hiring] Client Product Manager @SAS

Role Description

The Sr. Product Champion/ Solution Lead will be responsible for the product planning and execution throughout the product lifecycle for assigned clients, including:

• Gathering and prioritizing product and customer requirements
• Defining the product vision
• Working closely with Development, Account Management, Marketing, and Support teams to ensure revenue, product project goals, and customer satisfaction goals are met

What you’ll be doing...

• Identify strategic client objectives and opportunities for IDeaS to deepen our partnership with assigned clients
• Support ongoing client requirements and roadmap definition
• Agree on the definition of deliverables with clients, document Business Requirement Documents (BRDs), and agree with assigned clients
• Manage client-associated Product Management deliverables by scoping, creating, and updating BRDs, then turning them into SOW, continually monitoring and documenting project activities, and communicating project status and changes
• Discuss with internal Tech Lead and agree on solutions in detailed design discussions related to how to execute on building functionality
• Work with Tech Lead to hand off to Team(s) who will work on items, supporting as an ongoing SME during development and again in roll-out prep
• Support ongoing discussions with SDQA teams as development begins on an item and technical or functional requirement questions arise
• Act as an ongoing liaison with key stakeholders (within or external to IDeaS) to gather information required to continue with development efforts within agreed requirements
• Demonstrate excellent product knowledge with external audiences, such as press, thought leaders, analysts, speaking engagements at trade shows, and client meetings
• Participate heavily in the development and execution of the product vision and roadmap
• Ensure knowledge transfer of product functionality to client support teams, Marketing & Sales, or Account Management
• Deliver technical, fact-oriented content for pricing, positioning, and collateral
• May manage OEM/Technical provider relationships
• Run beta and pilot programs with early-stage products and samples, ensuring measurement of success against defined KPIs for the project
• Perform other duties, as assigned

Qualifications

• Bachelor’s degree in a business Marketing, Engineering, Computer Science, or quantitative field (Operations Research, Industrial Engineering, or similar)
• 5+ years’ experience in Product Management, Marketing, Sales, Consulting, or related function in the technology industry
• 3+ years’ experience working with data integrations
• Demonstrably strong ability to translate business requirements to analytical and product needs and communicate effectively to Technology, Development, and Analytics teams
• Ability to understand product features and describe associated customer value
• Ability to map market and client requirements into product features
• Proven ability to influence cross-functional teams without formal authority
• Full understanding of product management skills; ability to resolve a wide range of issues in creative ways
• Skilled in effective communication, influencing, and negotiation
• Organizational skills for managing commitments, schedules, and deadlines

Benefits

• Inclusive environment that values diverse perspectives
• Opportunities for career growth and balance between work and life
• Commitment to values of Accountability, Curiosity, Passion, and Authenticity

Company Description

IDeaS is a global powerhouse of innovation and excellence, focused on creating leading revenue management solutions that accelerate our clients’ growth through revenue optimization.