[Hiring] Chief Product & AI Officer @brightfin

Role Description

The Chief Product & AI Officer (CPAIO) holds end-to-end ownership of product strategy, engineering execution, and the AI-driven development lifecycle (AIDLC) for brightfin, an AI-native cost optimization platform serving enterprise CIOs across technology expense management (TEM), IT financial management (ITFM), FinOps, and AI spend management. Reporting directly to the Chief Executive Officer, this executive leads a unified product and engineering organization responsible for translating market opportunity into shipped product, building the platform architecture that supports outcome-based commercial models, and scaling the company from its current $30M ARR base toward a $100M ARR target over a three-year horizon. The role combines strategic product leadership with hands-on engineering credibility, organizational design, and senior talent acquisition.

This is a builder role. Not a role to manage a portfolio, represent the company at conferences, or produce roadmaps that live in decks. A role for someone who earns the room with engineers, forms a product point of view with conviction, and measures success in shipped product and measurable customer outcomes — not features.

If the combination of a winning platform, a wide-open market, and the mandate to build an AI-native development organization from the ground up sounds like the right problem — keep reading.

Qualifications

• Twelve (12) or more years of progressive leadership experience in product management, engineering, or both, with a meaningful portion at the executive level (Vice President or above).
• Demonstrated experience building or scaling an AI-driven development lifecycle in a production environment, with first-hand operational involvement rather than oversight from a distance.
• Track record of shipping enterprise software products at scale, including responsibility for both new product introduction and continuous platform evolution.
• Prior experience leading a combined product and engineering organization, or leading one function while operating in close partnership with the other.
• Experience hiring, developing, and managing senior leaders, including directors, vice presidents, and individual contributors at the staff or principal level.

Requirements

• Deep working knowledge of AI-driven software development practices, including LLM-based tooling, agentic workflows, and the operational changes required to embed AI throughout the development lifecycle.
• Comprehensive understanding of enterprise SaaS product strategy, platform architecture, and multi-product portfolio management.
• Substantive knowledge of the ServiceNow platform, ecosystem economics, and the strategic distinction between ServiceNow-first and ServiceNow-only architectures.
• Working knowledge of the technology expense management, IT financial management, and FinOps categories, including buyer personas, competitive landscape, and the operational problems customers are solving.
• Understanding of outcome-based and consumption-based commercial models and the product and measurement infrastructure they require.
• Familiarity with enterprise security, compliance, and data governance requirements applicable to platforms handling enterprise financial and operational data.
• Knowledge of modern engineering organization design, including team topology, on-call and reliability practices, and the trade-offs between speed and durability.

Benefits

• Comprehensive health, dental and vision benefits package.
• Paid time off. We strongly believe in work-life balance and taking time for yourself.
• 401K with employer match.