[Hiring] Business Systems Analyst @Cotiviti

Role Description

The Business Systems Analyst role is aligned to our Content and Enablement team within the Enterprise of Data Mining and Yield Management. This role will partner with various divisions and levels of leadership within the whole organization.

• Work alongside Technical Specialists, Analysts, Content and Datameer Managers, and external departments.
• Collaborate in achieving the goals established by the department and organization.
• Knowledge of product management, healthcare, and experience as an Agile Product Owner will be critical for success.
• Responsible for planning and execution throughout the Engineering and Research & Development (R&D) lifecycles.
• Gather and prioritize product and customer requirements.
• Work closely with Developers, Sales, Product, and Support teams to ensure revenue and customer satisfaction goals are met.
• Deliver functional specifications and business requirements with prioritized features and corresponding justification.
• Run beta and pilot programs with early-stage products and samples.
• Act as a domain expert within the organization.
• Collaborate with other Business Analysts and Product Managers to understand and write reporting specific user personas.
• Assist report development teams in sizing and estimation of product features.
• Participate in planning activities to help development teams understand user personas and product features.
• Support Recovery Operations team to build proof of concepts.
• Present outcomes to stakeholders for feedback and provide additional recommendations to improve user experience.
• Assist in Product releases and new client system implementations, including user setup and training.
• Complete all responsibilities as outlined on annual Performance Plan.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

Qualifications

• High School Diploma.
• Bachelor's degree in Healthcare Informatics, Computer Science, Information Technology, Science, Public Health, or a related field.
• Minimum of 5 years’ experience partnering with internal and external customers.
• Strong presentation and communication skills to demonstrate reporting solutions to external customers.
• Proven ability to lead initiatives, plan activities and resources, work hands-on, and mentor junior team members.
• 1 year of experience as Agile Product Owner (Preferred).
• Previous experience with JIRA (Strongly preferred).
• Extensive experience and judgment to plan and accomplish goals.
• Well-organized with the ability to identify priorities and handle several projects simultaneously.
• Proven ability to work closely with internal and external customers to understand and translate business needs and requirements into technical reporting specifications.
• Proven ability to work with report development teams to ensure technical requirements are satisfied.
• Strong analytical and problem-solving skills.
• Experience in converting reporting requirements to visualized prototypes, preferred.
• Must be self-motivated and passionate about delivering creative and value-driven reporting solutions.
• Ability to work in a fast-paced, time-sensitive environment with competing priorities and ongoing deliverables.
• Strong interpersonal, written, and oral communication skills.
• Understands and embodies Cotiviti Core Values, Strategic Pillars, and Operations Disciplines.
• At least 1-year Cotiviti experience is recommended for individuals seeking their next opportunity internally.

Requirements

• Problem-Solving: must be able to analyze complex business problems and determine the most effective technical solutions.
• Attention to Detail: must spot discrepancies or inefficiencies in systems and processes.
• Data Interpretation: must interpret business data, identify trends, and transform that data into actionable insights.
• Requirement Gathering: need strong communication skills to effectively gather requirements from non-technical stakeholders.
• Managing Multiple Tasks: must juggle multiple projects or workstreams.
• Empathy: high level of emotional intelligence to understand and manage the emotions and concerns of stakeholders.
• Conflict Resolution: must manage disputes or differing opinions between business teams and IT teams professionally.

Benefits

• Base compensation ranges from $33.50 to $40.50 per hour.
• Cotiviti offers a competitive benefits package including medical, dental, vision, disability, and life insurance coverage.
• 401(k) savings plans.
• Paid family leave.
• 9 paid holidays per year.
• 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti.

Company Description

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties, and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and the requirements of the job change.