[Hiring] Business Product Analyst @Ensemble Health Partners

Role Description

The Analyst II, Business Product is responsible for driving end-to-end business and product analysis to solve complex challenges across healthcare revenue cycle operations. This role partners closely with stakeholders to translate business needs into scalable solutions, ensuring measurable impact on product performance, financial outcomes, and customer experience.

The ideal candidate brings healthcare domain expertise, analytical rigor, and project execution capability, with the ability to influence decisions, lead initiatives, and deliver results in a fast-paced, matrixed environment.

Key Responsibilities

• Conduct user interviews, define use cases, and document user journeys and pain points.
• Gather, validate, and translate business and system requirements into actionable deliverables.
• Define problems, evaluate solutions, and provide recommendations.
• Analyze revenue cycle workflows to improve claim acceptance and reimbursement timelines.
• Support data-driven decision making through trend and performance analysis.
• Communicate insights, risks, and recommendations to stakeholders at all levels.
• Identify and implement process improvements to drive efficiency and scalability.

What Success Looks Like

• Delivers product enhancements that improve business outcomes.
• Drives measurable improvements in revenue cycle performance.
• Builds strong stakeholder trust.
• Identifies and implements meaningful process improvements.
• Demonstrates ownership and accountability.

Core Competencies

• Advanced analytical thinking and problem-solving.
• Healthcare revenue cycle knowledge.
• Strong communication and stakeholder management.
• Attention to detail and strong documentation discipline.
• Ability to manage multiple priorities.
• Compliance awareness (HIPAA, PHI).
• Cross-functional collaboration.

Qualifications

• Required: Bachelor's degree or equivalent experience.
• 2–5+ years in business or product analysis.
• Experience gathering and documenting requirements.
• Demonstrated advanced usage of AI and the management of teams using AI to lean into process and technological improvements, including exploration, experimentation, and application of AI.
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.
• Preferred: Healthcare revenue cycle experience.
• Project leadership experience.
• Experience with Jira, Confluence, Visio, or similar tools.
• Customer-facing or client solution experience.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Professional development investment, including earning a professional certification relevant to your field and tuition reimbursement.
• Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.