[Hiring] Associate Manager, Strategy & Operations @DoorDash

Role Description

As an Associate Manager on the Digital Ordering Strategy & Operations team, you will own a set of products within our first-party suite from end to end. You will set the strategy and priorities for those products in partnership with Product, be accountable for their growth, and lead the Product, Engineering, Analytics, Implementation, Sales, and Marketing partners who bring them to market. This role is ideal for a strategic operator who can move fast and wear many hats, equal parts analyst, builder, operator, and cross-functional leader.

• Own the product line:
• Take end-to-end ownership of your products.
• Set the strategy, define the goals and KPIs that measure success, and prioritize where to invest.
• Build the business case, the financial model, and the operating plan, then carry them through launch and into growth.
• Lead cross-functionally:
• Bring Product, Engineering, Analytics, Implementation, Sales, Marketing, and Support behind a plan and hold partners accountable to it without formal authority.
• Be the connective tissue that keeps a launch on schedule and the feedback loop that informs what gets built next.
• Analyze:
• Pair complex data analysis with qualitative insight from merchants and frontline teams to guide strategic decisions.
• Build your own models and translate what you find into action that improves both the merchant experience and internal execution.
• Experiment:
• Design and launch zero-to-one tests, pilot AI-powered tools, build demos or prototype agents, and configure internal tooling that improves speed, accuracy, or effectiveness.
• Move quickly to retire what does not work and scale what does.
• Represent the merchant:
• Act as the voice of the merchant and the field, leading discovery interviews and synthesizing feedback from Sales, Implementation, Support, and merchants themselves.
• Ensure our products resonate with restaurants and scale with repeatable excellence.
• Scale learnings:
• Codify what works.
• Build the repeatable frameworks, processes, and enablement that raise the bar across the org.
• Define best practices for launching new products in a way that’s scalable and measurable.

Qualifications

• 4-7 years of experience in strategy, operations, consulting, product, or founder-type roles.
• Experience taking a product or concept from inception through launch and into growth.
• Strong analytical background, with the ability to synthesize large data sets into meaningful insights (proficiency in SQL preferred).
• Experience working closely with Sales or frontline teams.
• Bachelor's degree required.

Requirements

• Think like a founder, identifying the problems nobody flagged.
• Bring strong analytical horsepower and intellectual curiosity.
• Thrive in fast-paced, high-ambiguity environments.
• Lead cross-functional teams through influence.
• Carry executive presence and exceptional communication skills.
• Demonstrate comfort with AI, automation, or internal tooling.

Benefits

• Comprehensive benefits package including premium healthcare.
• Wellness expense reimbursement.
• Paid parental leave.
• 401(k) plan with employer matching.
• Flexible paid time off/vacation.
• Medical, dental, and vision benefits.
• 11 paid holidays.
• Disability and basic life insurance.
• Mental health program.