[Hiring] Associate Director, Digital Facilities Management Systems Lead (Digital Twin Strategy) @RTX

Role Description

RTX has an opening for an Associate Director, Digital Facilities Manager Lead (Digital Twin Strategy). This role will be responsible for driving the selection and implementation of strategic enterprise-wide systems for Facilities Management.

• Oversee, manage, and implement strategic solutions in the core application landscape supporting Facilities Management including:
• Computerized Maintenance Management Systems (CMMS)
• Asset Management Tools
• Capital Planning Tools
• Building Management Systems
• Facilities Management Project Tools
• Facilities Condition Assessment (FCA) Tools
• Utility Bill Management & Tracking
• Move/Add/Change (MAC) Management
• As-built & drawing management solutions
• Develop and deliver executive-level communications.
• Present complex ideas and findings to senior executives effectively.
• Conduct trade studies and engage with external firms for guidance and market research.
• Drive vendor management and contract negotiations to ensure alignment with organizational goals and compliance with established standards.
• Lead the requirements lifecycle process, including gathering, analyzing, and documenting business needs to deliver high-quality technology solutions.
• Implement and enforce data governance practices to ensure the accuracy, consistency, and integrity of Facilities Management data.
• Develop strategies to enhance data quality and provide actionable insights through reporting and analytics solutions.
• Manage a team of professionals responsible for supporting the Facilities Management technology landscape, ensuring alignment with organizational objectives and delivering exceptional service.
• Drive strategic planning for application and data landscapes to support the evolving needs of the Facilities Management organization.
• Support RFPs for vendor and solution selection, ensuring optimal results for technology and service needs.
• Collaborate with cross-functional teams to identify and implement process improvements, cost-saving opportunities, and innovation within the Facilities Management technology ecosystem.
• Travel as needed.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Facilities Management, or a related field; advanced degree preferred.
• 12+ years of experience.
• Proven experience in managing and implementing technology solutions for Facilities Management or Real Estate organizations.
• Expertise in vendor management, contract negotiations, and RFP processes.
• Strong understanding of data governance, data quality, and reporting/analytics best practices.
• Experience with Facilities Management tools and systems such as CMMS, Asset Management Tools, Building Management Systems, and Capital Planning Tools.

Requirements

• Expertise in multiple Computerized Maintenance Management Systems (CMMS).
• Experience with Facilities Condition Assessment (FCA) and capital planning systems.
• Experience with utility bill management and tracking systems.
• Familiarity with as-built and drawing management solutions.
• Understanding of Move/Add/Change (MAC) management processes.
• Demonstrated ability to lead a team, manage complex projects, and deliver results in a fast-paced environment.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• Short-term and long-term disability.
• 401(k) match.
• Flexible spending accounts.
• Flexible work schedules.
• Employee assistance program.
• Employee Scholar Program.
• Parental leave.
• Paid time off and holidays.