[Hiring] Assistant Product Manager @GoodTime

Role Description

This role will be remote, located in the US or Canada.

We’re looking for a curious and motivated Associate Product Manager who loves complexity and knows how to turn it into clarity. This is an early-career Product Manager role with real ownership and real impact. You’ll work at the intersection of engineering, design, customer success, and leadership—helping transform complex product challenges into clear, actionable solutions.

In this role, you’ll help operate and improve GoodTime Hire by managing product workflows, investigating customer issues, and contributing to the design and launch of new features. You’ll gain hands-on experience working on a large-scale enterprise SaaS product while helping shape the future of AI-powered hiring technology.

If you enjoy untangling complex systems, understanding how customers work, and building products that deliver measurable value, you’ll thrive here.

What You'll Do

• You’ll work closely with product leadership, engineers, designers, and customers to improve GoodTime’s scheduling platform.
• Product Development
  • Define feature requirements in collaboration with internal teams.
  • Participate in customer discovery conversations to understand user pain points.
  • Help design and improve large-scale scheduling workflows involving calendars, time zones, and automation.
  • Contribute to the launch of features and product improvements.
• Product Data & Insights
  • Track product usage metrics and help translate data into actionable insights.
  • Build dashboards to monitor feature adoption and product performance.
  • Document complex product systems and cross-team application logic.
• Product Operations
  • Manage and prioritize product support tickets and feature requests.
  • Maintain the product backlog, ensuring work is clearly defined and prioritized.
  • Investigate and reproduce complex customer issues and collaborate with engineers to drive resolution.
  • Help maintain Jira workflows and support sprint planning.
• Collaboration
  • Serve as a communication bridge between Product, Engineering, Design, and Customer Success.
  • Ensure alignment across teams as features move from idea to release.

Qualifications

• Strong intellectual curiosity, especially about systems, AI, and how technology works.
• A strong sense of ownership— you take responsibility.
• A passion for data, insights, and measurable product impact.
• Comfort operating in ambiguous environments with multiple inputs and competing priorities.
• A self-starter mindset with strong attention to detail and organization.
• You care about building products that make work simpler, faster, and more effective for customers.

Requirements

• 2–3 years of experience in product management, technical project management, or a related role.
• Experience working in remote, cross-functional teams.
• Ability to collaborate effectively with engineers and discuss technical concepts.
• Experience collaborating with designers and customers to support product discovery.
• Familiarity with the inner workings of Google Calendar and Microsoft Outlook systems.
• Experience with Jira, Figma, or product collaboration tools.
• Basic SQL or data analysis experience.
• Exposure to Applicant Tracking Systems (ATS) such as Greenhouse, Lever, or Workday.
• Interest in and experience with automation and AI-powered software.

Benefits

• Remote first culture, with fully paid annual company get togethers for ALL teammates.
• Health, Dental, and Short-term Disability plans, with generous employer contribution.
• Flexible time off.
• 8 week Parental Leave (including adoption placement).
• $500 home office reimbursement.
• Up to $500 towards self-selected learning and development.
• Pre-IPO Stock Options.
• Remote in United States or Canada Only.