[Hiring] Assistant Director, Auto Product @Liberty Mutual

Role Description

At Liberty, our Personal Lines Auto Product team partners across the company to build and roll out auto insurance solutions that keep pace with what customers and agents need. We focus exclusively on auto, bringing deep expertise, data and analytics to deliver strong state-by-state results while modernizing how we price policies and the technology that supports them. Organized around four core areas—Delivery & Development, Underwriting Effectiveness, State Management, and Mobility Solutions—we work collaboratively to live our purpose: helping people embrace today and confidently pursue tomorrow.

Are you ready to make a significant impact in the world of personal auto insurance? Join our Personal Lines Auto Delivery team, where you'll play a key role in shaping and executing innovative pricing programs that drive USRM's profit and growth goals. You'll take ownership of end-to-end rollouts for assigned states, ensuring compliance with regulations while collaborating closely with stakeholders like the Director of State Operations. With a focus on project management, you'll simplify complex concepts and conduct deep analyses to guide strategic decisions. If you thrive in fast-paced environments and love creative problem-solving, this role offers a unique opportunity to develop your expertise in pricing and product ecosystems while fostering cross-functional partnerships. Together, we can transform the way auto insurance works!

Responsibilities

• Fully own and execute on assigned states' end-to-end rollout of the latest personal auto insurance pricing programs.
• Gather and document product requirements, clearly communicate requirements to stakeholders, and ensure accurate implementation.
• Act as the subject matter expert for the pricing program and assigned states, provide thoughtful recommendations that influence state decisions and help drive corporate strategy.
• Lead cross-functional workstreams and manage moderate to high complexity projects.
• Conduct complex analyses to drive and support business decisions; where necessary, conduct in-depth research of competitor offerings and filings.
• Educate IT partners on business vision and plan, and both IT and business partners on the impact of changes.
• Independently manage project timelines, flag risks and develop contingency plans, escalate blockers as appropriate.
• Regularly update leadership and stakeholders on project progress, addressing concerns and managing communication channels.
• Lead job shadow discussions with less experienced analysts. Provides technical training and user support to business groups.

You Would Love this Job if you:

• Like to understand how things work (soup to nuts!)
• Enjoy making a tangible impact to the state or our bottom line
• Excel at project management - this work involves many moving pieces across teams, hand-offs, coordination
• Can take complex concepts and simplify for various audiences
• Thrive in a fast-paced environment with shifting priorities
• Like to develop creative solutions to recurring and unique problems
• Have strong attention to detail
• Appreciate thought-partnering with Directors of State Operations to implement an accurate rating program
• Are a fast learner that can apply new concepts quickly
• Can work independently and manage time effectively

What you will gain from this role:

• Deep understanding of how we build and bring rating programs to market (e.g., data & mechanics)
• Deep understanding of the entire product & pricing ecosystem in USRM
• Gain exposure to many different parts of the organization (e.g., State Management, Technology, Data Science)
• Project and stakeholder management skills
• Foundational knowledge of product & pricing to succeed in Product or other parts of USRM

Qualifications

• Master's degree or equivalent in mathematics, economics, statistics, or other quantitative field
• Minimum 6 years relevant work experience, typically 8 years
• PhD or equivalent research beneficial
• Strong proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem)
• Must have strong planning, organizational, analytical, decision making and communication skills
• Experience managing projects preferred

Benefits

• Comprehensive benefits
• Workplace flexibility
• Professional development opportunities
• Opportunities provided through Employee Resource Groups