[Hiring] Agile Product Owner Sr Leads @FIS Global

Role Description

FIS Management Services, LLC seeks Agile Product Owner Sr Leads in Jacksonville, FL to lead all product owners and own the end-to-end team execution strategy from inception to production for new features functionality and enhancements.

• Collaborate with Product Managers to ensure the successful delivery of Zelle and Bill Pay feature functionality to the market.
• Utilize tools such as Jira, Visio, Microsoft Project, and Aha to plan, track, and manage complex projects.
• Work closely with Product Managers to develop product roadmaps, strategies, and timelines that support the modernization of Zelle, including the complete migration of the technology stack to the AWS Cloud.
• Oversee the redesign of both upstream and downstream components, including the Zelle front-end, Zelle APIs, backend functionalities, and ACH, Paynet (real-time payment processing) integration.
• Interface with fraud and risk engines such as IBM Safer Payment or Sardine to deliver a unified front-end experience for both Retail and Small Business segments.
• Accountable for the end-to-end delivery of current Zelle and Bill Pay products by establishing detailed strategies and actionable timelines.
• Facilitate effective stakeholder engagement to communicate the product vision and define critical requirements.
• Provide guidance and support to Product Owners to deepen their understanding of the product vision, clarify feature functionality, and offer expert assistance during feature grooming sessions.
• Facilitate PI planning and review sessions with cross-functional teams to drive iterative product improvements.
• Prioritize product backlog items based on user feedback and organizational objectives.
• Responsible for maintaining “Keep the Lights On” (KTLO) and Business-As-Usual (BAU) operations within Retail Payments, including resource allocation, scheduling, budgeting, risk management, and overall project leadership.
• Manage end-of-life (EOL) migration activities for retail payments, addressing vulnerabilities, and ensuring all applications meet PCI compliance and uphold robust security protocols.
• Lead cross-functional product development teams in daily operations, upholding alignment with project goals through advanced expertise in Scaled Agile and Value Stream agile software development methodologies.

Qualifications

• Bachelor’s degree or foreign equivalent in Computer Engineering, Computer Science, or related field.
• Five (5) years of progressively responsible experience in the job offered or a related occupation.

Requirements

• Utilizing Zelle and Bill Pay products, including comprehensive knowledge of end-to-end payment processing, customer support, and dispute resolution.
• Utilizing IBM Safer Payments payment fraud detection tools.
• Working with payment processing including ACH, real-time payment APIs, and PCI compliance requirements.
• Working with Agile development methodologies, including test automation and product backlog management using tools.
• Collaborating with cross-functional teams to manage large-scale system migration projects.
• Telecommuting and/or working from home may be permissible pursuant to company policies.

Company Description