[Hiring] Advisor Product Lead @Tern Travel

Role Description

Advisors are the future of the travel industry, trusted experts powered by technology, and this role owns the future of how they work. Travel is a $1.6 trillion industry and the advisor experience is still wide open. Most of the advisors Tern serves are small business owners. When you help them sell more, you're not moving a metric, you're making a real difference in their lives and their families' lives. This is the seat that decides what that future feels like in an advisor's hands every day.

If you want to own the product that undoubtedly decides how the entire next generation of travel advisors plan and sell, you should come work at Tern.

Qualifications

• Early-stage startup operator.
• Deep AI product development.
• Relentless shipping pace.
• Operational excellence.

Requirements

• Own the advisor AI Chat experience end to end.
• Build a real cost-to-value model for AI Chat.
• Build Tern's advisor mobile app from the ground up.
• Own the advisor selling and marketing tools.
• Grow and lead the advisor team through the critical Fall development push.
• Live in the advisor Facebook group, the feedback community, and on research calls.
• Do the full PM loop yourself: research, PRDs, weekly-shippable scoping, QA, and rollout.

Benefits

• Be part of a mission-driven team transforming the travel planning space.
• Work with a supportive, curious, and creative team.
• Influence and shape our user success strategy from the ground up.
• Competitive salary, equity, and benefits package.

Company Description

Tern is a venture-backed software company on a mission to reshape the $127B travel agency industry by giving power back to the entrepreneurs who built it. Nearly 98% of travel agencies are small businesses. These businesses have been chronically underserved by technology. We're here to change that. Our platform helps travel advisors run more efficient, professional, and profitable operations, giving them the modern infrastructure they need to lead the next chapter of travel.

At Tern, we believe in small business. We believe in the power of travel. And we're building the future of both.