[Hiring] Valet Trash - Area Manager @Fetch

Role Description

At Fetch, we’re building a multifamily amenity package that brings package delivery, an in-app market, mobile storage, and valet trash together through one provider. Our goal is simple: make life easier for residents and property teams.

Fetch Valet Trash brings technology, clear standards, and accountability to an industry overdue for improvement. We prioritize safety, invest in our people, and use data and AI to simplify work and improve service. Consistency beats peaks.

You’re joining a rapidly growing startup business within Fetch. You will help build it.

Unlike a traditional valet trash management role, your responsibility extends beyond communities near your home. You will lead operations across assigned markets, including markets you oversee remotely. You’ll develop field leaders, strengthen staffing, improve processes, and help shape how we operate as we grow.

This is a full-time leadership position. It requires your attention, initiative, and timely communication throughout the operating day. It cannot be treated as a side job.

When service is at risk, you act. When someone needs an answer, you respond. When you delegate work, you verify the result. Your team and customers should never have to chase you for an update.

You’ll report to the Director of Valet Trash Operations and own performance across quality, safety, engagement, and cost.

What you’ll own

• Deliver consistent service across your markets.
• Maintain coverage, monitor execution, resolve service failures, and verify corrective work.
• Build and develop reliable teams.
• Protect safety and service quality.
• Run a disciplined operation.
• Communicate and follow through.
• Help build a better business.

Qualifications

• Three to five years in field operations, hospitality, service, logistics, or facilities.
• Bachelor’s degree preferred, or three or more years of apartment valet trash experience.
• You solve problems, prioritize competing demands, and deliver results in a fast-paced environment.
• You learn software quickly, interpret operational trends, and use data to make informed decisions.
• You manage details, meet commitments, and communicate clearly in writing and conversation.
• You can develop and maintain a healthy, reliable staffing model that supports service quality and growth.

Requirements

• Full-time, salaried leadership work, typically Sunday–Thursday, 2–10 p.m.
• Active oversight of markets outside your home base, including clear coordination with local field teams.
• A valid driver’s license and comfort traveling within your primary market.
• Travel outside your primary market for up to 20% of the year.
• Ability to lift and carry up to 70 pounds, walk up to 2.5 miles, stand for up to three hours, and work in varying weather conditions.

Benefits

• Competitive Compensation – Your expertise and impact are recognized and rewarded.
• Comprehensive Benefits Package – Medical, Dental, and Vision coverage for you and your family.
• Plan for Your Future – 401(k) plus AD&D, Short-Term, and Long-Term Disability coverage.
• Unlimited PTO – Take the time you need to recharge and bring your best self to work.
• Work That Makes an Impact – Help shape the future of our operations, teams, and growth.

Company Description

Fetch is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.

At Fetch, our values guide how we work, make decisions, and take care of our people:

• Enjoy the Journey
• Deliver Value
• Growth Mindset
• Cultivate Fans
• People Taking Care of People