[Hiring] Technical Service Manager @Wilderness

Role Description

Wilderness is seeking an experienced Technical Service Manager to oversee maintenance operations, utilities, and infrastructure across our camps. The successful candidate will ensure the reliable operation of off-grid power, water, communication, and facility systems while managing maintenance teams and infrastructure projects to the highest standards.

Qualifications

• Relevant technical qualification or trade certification (Electrical, Mechanical, Plumbing, HVAC, or related field).
• Proven maintenance management experience, preferably within hospitality, tourism, or remote lodge operations.
• Strong knowledge of solar power systems, generators, HVAC, water infrastructure, and general building maintenance.
• Experience managing projects, contractors, and maintenance teams.
• Computer literacy and report-writing skills.
• Ability to live and work in remote, off-grid environments.
• Valid driver's licence and PDP.

Requirements

• Manage preventative, routine, and emergency maintenance across camp infrastructure.
• Oversee solar power systems, generators, HVAC units, boreholes, pumps, and water treatment systems.
• Lead refurbishment, renovation, and infrastructure improvement projects.
• Manage maintenance tools, equipment, spare parts, and inventory controls.
• Ensure functionality of VHF radio communication systems.
• Maintain roads, airstrips, fencing, and back-of-house facilities.
• Train and develop maintenance staff.
• Ensure compliance with Health, Safety and Environmental (HSE) standards and company procedures.
• Collaborate with Area Managers on maintenance planning, budgets, and capital projects.

Company Description