[Hiring] Strategic Operations Associate @Prompt

Role Description

We are seeking a highly analytical, resourceful, and proactive Strategic Operations Associate to join our Operations team. Reporting directly to the Vice President of Operations, this role will support a variety of high-priority strategic and cross-functional initiatives across the business. This position sits at the intersection of strategy, operations, data analysis, and execution. The ideal candidate is someone who thrives in ambiguous, fast-moving environments, enjoys structuring complex problems, and is excited to work closely with senior leadership on projects that shape Prompt’s growth, go-to-market strategy, and operational priorities.

Responsibilities

• Strategic Project Management & Execution
  • Support High-Priority Strategic Initiatives: Partner closely with the Vice President of Operations to scope, coordinate, and execute strategic projects across the business.
  • Cross-Functional Project Management: Support the VP of Operations in managing cross-functional initiatives involving teams such as Sales, Marketing, Customer Success, Product, Finance, and Operations.
  • Ad Hoc Strategic Projects: Jump into ambiguous or time-sensitive projects as needed, quickly developing context, organizing workstreams, and helping move initiatives from idea to execution.
• Go-to-Market Strategy & Business Analysis
  • Pricing & Packaging Support: Assist with strategic work related to Prompt’s go-to-market motion, including pricing, packaging, segmentation, competitive positioning, and related business analysis.
  • Market Research: Conduct research on industry trends, customer segments, competitors, market dynamics, and new opportunities.
  • TAM & Market Opportunity Analysis: Support total addressable market analysis and related strategic assessments to help evaluate growth opportunities, new market verticals, and potential expansion areas.
  • New Market Vertical Exploration: Help assess potential new markets or customer segments by researching market size, customer needs, competitive landscape, operational complexity, and strategic fit.
• Data Analysis & Strategic Insight
  • Data-Driven Decision Support: Use data to support strategic recommendations, business cases, and operational decisions.
  • Reporting & Synthesis: Gather inputs from internal systems, stakeholders, and external sources, then synthesize information into concise updates, memos, presentations, and recommendations.
  • AI-Enabled Research & Analysis: Use AI tools effectively to accelerate research, structure analysis, summarize information, and improve the quality and speed of strategic work.
• Operational Structure & Problem Solving
  • Ambiguity Management: Bring structure to undefined problems by clarifying objectives, identifying key questions, organizing next steps, and driving work forward with limited direction.
  • Operational Cadence & Accountability: Help create lightweight systems for tracking projects, decisions, owners, timelines, and follow-ups across strategic initiatives.
  • Resourceful Execution: Approach new problems with curiosity, judgment, and initiative.

Qualifications

• 3–5 years of experience in operations, strategy, consulting, business operations, or a similarly analytical/project-based role.
• Strong quantitative and analytical skills, with the ability to structure problems, work with data, identify insights, and support strategic decision-making.
• Comfort working in Google Sheets or Excel for analysis, modeling, tracking, and reporting.
• Strong ability to conduct market research, competitive research, and business analysis using a combination of internal data, external sources, and AI tools.
• Comfortable using AI tools to support research, synthesis, analysis, and execution.
• Ability to manage multiple workstreams, coordinate across stakeholders, track progress, and ensure follow-through in a fast-paced environment.
• Strong written and verbal communication skills, with the ability to synthesize complex information into clear updates, memos, presentations, and recommendations.
• Ability to operate effectively when problems are not fully defined.
• A “no task too small” attitude with a willingness to pivot between strategic analysis, project coordination, research, and hands-on operational execution.

Requirements

• Professional Experience: 3–5 years of experience in operations, strategy, consulting, business operations, or a similarly analytical/project-based role.
• Analytical Strength: Strong quantitative and analytical skills.
• Data Tool Proficiency: Comfort working in Google Sheets or Excel.
• Research Ability: Strong ability to conduct market research.
• AI Tool Fluency: Comfortable using AI tools.
• Project Management Skills: Ability to manage multiple workstreams.
• Communication Skills: Strong written and verbal communication skills.
• Comfort with Ambiguity: Ability to operate effectively when problems are not fully defined.
• High-Utility Mindset: A “no task too small” attitude.

Benefits

• Competitive salaries
• Remote/hybrid environment
• Potential equity compensation for outstanding performance
• Flexible PTO
• Company-wide sponsored lunches
• Company paid disability and life insurance benefits
• Company paid family and medical leave
• Medical, dental, and vision insurance benefits
• Discounted pet insurance
• FSA/DCA and commuter benefits
• 401k
• Credits for online and in-person fitness classes/gym memberships
• Recovery suite at HQ – includes a cold plunge, sauna, and shower