[Hiring] Strategic Operations Analyst @M-Files

Role Description

M-Files is looking for a high-potential, execution-oriented analyst to serve as a go-to resource within Strategic Operations, supporting key strategic priorities across the company. This role is designed for an early-career professional who thrives in a fast-moving environment and enjoys turning ambiguity into action. You will help translate ideas, questions, threads, and leadership discussions into a structured, organized program—with clear workstreams, owners, meeting cadence, KPIs, baselines, impact estimates, and crisp executive-ready communication.

The Strategic Operations Analyst position requires strong judgment, high reliability, and a bias for action—someone who prides themselves on driving execution every day, not just producing analysis.

Key Responsibilities

• Turn ambiguity into a structured program that moves.
• Translate strategic priorities into clear workstreams, owners, timelines, and deliverables—then drive follow-through to completion.
• Build and maintain lightweight program structure: operating plans, workback schedules, decision logs, action trackers, and weekly priorities.
• Proactively identify gaps, risks, and dependencies—and push them toward resolution with the right stakeholders.
• Run the operating cadence (calendar, meetings, coordination).
• Own the execution rhythm: scheduling, agendas, pre-reads, notes, action items, owners, and deadlines.
• Ensure meetings are decision-oriented and outcome-driven with explicit owners and deadlines.
• Maintain alignment between what leadership believes is happening and what is actually happening across teams.
• Build and maintain KPI definitions and baseline measurement approaches so progress can be quantified credibly.
• Perform hands-on analysis in Excel: data cleanup, modeling, scenario analysis, impact estimation, and performance tracking.
• Create simple measurement systems that make progress visible and highlight where execution is slipping.
• Provide consistent operational visibility: what shipped, what progressed, what’s blocked, what needs escalation.
• Create and maintain dashboards and reporting outputs (Excel / PowerPoint, and BI tools where applicable) that enable fast decision-making.
• Use reporting as a tool to drive action and accountability, not as the end product.
• Create high-quality, executive-ready PowerPoint decks: updates, operating reviews, decision memos, and strategic readouts.
• Write clear, concise summaries that synthesize complex inputs into “what matters / what changed / what we need to do next.”
• Support leadership preparation for key meetings and reviews with briefs, agendas, objectives, and next steps.

Outcomes to be achieved

• Key strategic priorities consistently move from idea → plan → execution → measurable outcomes.
• Cross-functional teams are aligned, blockers are escalated early, and commitments are delivered reliably.
• The operating cadence is disciplined: clear priorities, clear owners, clear next steps, and consistent follow-through.
• Leadership has dependable visibility into progress and performance because execution is well-run week over week.

Qualifications

• 1–4 years of experience in an execution-oriented environment (e.g., business operations, consulting, investment banking, strategy & ops, program support, GTM ops, analytics).
• Advanced Excel skills (analysis, modeling, comfort working with imperfect data).
• Strong PowerPoint skills (can build clean, executive-ready decks quickly with attention to detail).
• Excellent written communication: concise, structured, action-oriented.
• Strong ownership and reliability; you pride yourself on consistent execution and follow-through.
• Highly organized and able to manage multiple threads without dropping details.

Preferred (nice to have)

• Experience supporting operating rhythms (weekly business reviews, QBRs, operational reviews).
• Familiarity with dashboards / BI tools (Power BI, Tableau) and/or basic SQL.
• Exposure to SaaS business models, pricing/packaging, or cross-functional transformation initiatives.

Benefits

• As a remote-enabled company, our employees enjoy the flexibility to establish their own life/work balance.
• 10 paid holidays annually.
• Unlimited PTO.
• Matching 401K Plan (25% of employee's contribution up to the IRS max).
• Health insurance (PPO and HDHP/HSA plans offered).
• Dental insurance.
• Vision insurance.
• Life insurance (1x employee salary).
• Short-term disability (employer paid).
• Long-term disability (employer paid).
• Flexible Spending Plan (medical and dependent).