[Hiring] Sr Operations Consultant @Harris Computer

Role Description

• Develop and deliver advanced data reporting and analytics solutions to support operational decision-making.
• Build Python-based data pipelines, scripts, and API integrations for automation and advanced analytics.
• Work with Generative AI tools and architectures, including:
  • Large Language Models (LLMs)
  • Prompt Engineering
  • Retrieval-Augmented Generation (RAG) applications
  • Platforms such as Google Gemini and OpenAI
• Write and maintain complex SQL Server queries, stored procedures, and functions, ensuring performance tuning and best practices.
• Design and optimize Power BI solutions, including:
  • DAX measures
  • Power Query transformations
  • Data modeling for performance and scalability
• Leverage ServiceNow for reporting and analysis of ticketing data, providing operational insights and improvement opportunities.
• Utilize Microsoft Copilot and other AI assistants to improve team efficiency and decision-making.
• Ensure deliverables meet quality standards and align with business objectives.
• Take ownership of assigned tasks, proactively communicating progress and risks to stakeholders.
• Actively contribute ideas for automation, innovation, and process improvement.

Qualifications

• Minimum 5 years of professional experience in analytics, operations consulting, or related roles.
• Practical exposure to Generative AI, LLMs, Prompt Engineering, RAG architectures, and tools like Google Gemini and OpenAI.
• Proficiency in Python for data manipulation, automation, and API integration.
• Strong SQL Server skills with experience in writing and optimizing complex stored procedures and functions.
• Proven expertise in Power BI (DAX, Power Query, data modeling).
• Knowledge of ServiceNow reporting and ticketing data analytics will be an advantage.
• Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred).
• Excellent communication skills, both written and verbal.
• Strong collaboration and stakeholder management skills.