[Hiring] Senior Operations Specialist, Executive Office @Big Brothers Big Sisters of America

Role Description

The Senior Operations Specialist, Executive Office will be a direct report to the Sr. Manager, Executive Office, and will work collaboratively with the Chief of Staff to support the President and CEO, and the mission and vision of Big Brothers Big Sisters of America (BBBSA).

The Senior Operations Specialist will perform a diverse set of responsibilities that include but are not limited to:

• Executive and national office administration
• Key partner relationship management
• Travel for the CEO and other identified individuals
• Additional tasks that support efficiency and ease in the CEO's leadership of national priorities

The ideal candidate will bring proven expertise in operating within a fast-paced, dynamic environment of varied hours, tight deadlines, and competing requirements to manage executive office duties.

Location: Continental United States (100% Remote), must be located in the Eastern Standard Time Zone (EST)

FSLA Status: Full Time, Exempt

Travel: 15%

Qualifications

• Associate's degree or equivalent experience
• 5-7 years progressive experience in executive-level operations, administrative support, or project coordination, preferably in a nonprofit, foundation, government, or mission-driven organization
• Experience working directly with or supporting executives and/or board of directors required

Requirements

• Advanced proficiency in Office Suite, Adobe, and Zoom
• Demonstrated ability to manage complex executive schedules with high attention to detail
• Highly organized in approach, with ability to set and manage priorities
• Proven adaptability, ability to handle multiple projects and timelines
• Commitment to discretion, timeliness, and high-quality, detail-oriented work
• Exceptional attention to detail and organization
• Effective interpersonal and communication skills
• Sound judgment, discretion, and ability to handle sensitive information
• Experience with document and file management tools preferred
• Asana and Salesforce experience

Benefits

• Remote work approved within the Continental United States