[Hiring] Senior Operations Manager @Amerit Fleet Solutions

Role Description

The Senior Operations Manager is responsible for overseeing service operations. This is a remote position that may require up to 40-50% travel. This role involves a multi-faceted approach to maintenance, customer service, and account management.

• Management and oversight for fleet managers and local administrators across multiple regional sites.
• Oversee day-to-day operations for the entire region and serve as the account manager.
• Ensure and coordinate billing inquiries, monthly close out, reporting monthly metrics such as PM/DOT and other KPI data.
• Act as a direct conduit for all customer inquiries and feedback, including monthly surveys.
• Host weekly and monthly meetings.

Qualifications

• Strong and diverse background in diesel repairs; servicing a large fleet of heavy-duty trucks, trailers, and equipment.
• Excellent leadership and communication skills.
• Experience as a self-starter.

Requirements

• Pass a background check.
• Strong preference for candidates residing in the following areas:
  • Dallas, TX
  • Ontario, CA
  • Jacksonville/Orlando, FL
  • Northeast (Northern New Jersey-Philadelphia, PA-Baltimore, MD-Richmond, VA area)

Benefits

• Competitive salary pay – paid weekly, every Friday.
• Full benefits within 30 days:
  • Medical, dental, vision, prescription drug coverage, life insurance, disability insurance.
• 401(k) match program.
• Unlimited vacation, paid holidays, and sick time.
• Commitment to safety through boot and prescription safety glasses reimbursement.
• Career and learning development with an extensive training program through Amerit University.
• Employee referral program, up to $500 bonus.
• ASE certification program with fee reimbursement and bonus.
• Employee recognition platform that includes opportunities to redeem points for merchandise.
• Employee Assistance Program (EAP).
• 24/7 nurse triage line.
• Employee discounts on cell phone service and entertainment tickets.
• Employee resource groups (ERGs) that foster inclusion.
• Wellness and fitness programs through our providers.

Company Description

Amerit Fleet Solutions is one of the leading fleet maintenance companies in the U.S.