[Hiring] Senior Associate, Transport & Travel Operations @Consilio

Role Description

We are seeking a Senior Associate to support employee transport and travel operations. This role is primarily execution- and coordination-focused, working closely with internal stakeholders and vendors to ensure smooth day-to-day transport and travel operations, accurate reporting, and adherence to service and compliance standards. Procurement and workplace operations exposure will be considered an added advantage.

Responsibilities

• Employee Transport & Mobility (Primary Focus)
  • Support employee transport and mobility programs, including spot rental cabs.
  • Assist in daily transport operations, route planning, roster management, fleet utilization, and resolving employee transport-related queries and escalations.
  • Coordinate with transport vendors on scheduling, attendance, billing, and service issues.
  • Track and support exception handling, escalations, and service recovery.
  • Ensure adherence to transport policies, safety norms, and SLAs.
• Logistics & Travel Support
  • Support logistics planning for larger groups and cohorts, including new hires and internal movements.
  • Provide coordination support for client travel and VIP movements, as required.
  • Assist with corporate travel bookings and accommodation coordination on a need basis.
• Vendor Coordination
  • Act as a point of coordination with transport and logistics vendors for day-to-day operations.
  • Support vendor performance tracking and documentation.
  • Assist with SOW-related follow-ups and compliance documentation.
• Reporting & Operational Support
  • Prepare and maintain monthly MIS and cost reports related to transport operations.
  • Support invoice validation, attendance tracking, and basic variance analysis.
  • Maintain operational trackers and dashboards using Microsoft Excel.
  • Assist senior team members with data analysis and operational reporting.
• Procurement & Workplace Operations (Added Advantage)
  • Support indirect procurement activities related to transport, office, and workplace requirements (preferred).
  • Provide coordination support to facilities and workplace operations teams, if required.

Qualifications

• 5–8 years of experience in Vendor management, employee transport operations, logistics, and travel management.
• Hands-on experience coordinating with transport vendors, managing daily transport operations, and resolving employee transport-related queries and escalations.
• Strong working knowledge of Microsoft Excel for MIS and reporting.
• Good communication and coordination skills.
• Detail-oriented with the ability to manage operational tasks and follow-ups.
• Comfortable working in a support role within a fast-paced environment.

Preferred / Added Advantage

• Exposure to procurement processes or workplace operations.
• Experience supporting large employee bases or multi-location transport programs.
• Familiarity with compliance, safety, and transport policies.

Consilio’s True North Values

• Excellence - We strive to make every client our advocate.
• Passion - We DO because we CARE.
• Collaboration - We win together through teamwork and communication.
• Agility - We flex, adapt and embrace change.
• People - We value, respect and invest in our teammates.
• Vision - We create clarity of purpose and a clear path forward.