[Hiring] Resource Coordinator @EMSAR

Role Description

Are you a detail-oriented, friendly, and responsible professional? We need a resource coordinator to support our traveling team of Nurse Educators and coordinate project planning with our client. This is a remote role requiring a quiet home office space in which to focus on the needs of our staff.

As part of EMSAR’s Clinical Solutions team, you will work with an existing team of Resource Coordinators to support our traveling team of nurses, and coordinate with our client Philips Healthcare. Your responsibilities will include:

• Being prompt to respond to emergency requests for travel planning assistance
• Liaising with our client to communicate travel and project logistics and plan alterations
• Supporting team with organizing expense receipts, and data entry into Sales Force and Service Max systems
• Managing travel itineraries, and finding lodging, flights and car rental options for team members as needed
• Coordinating schedules and communicating project details to team members
• Managing staff’s time off and availability calendars to staff projects appropriately
• Performs additional duties as needed and/or assigned by the supervisor/manager

Qualifications

• Outstanding interpersonal and written communication skills
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, SharePoint, Teams) and cloud-based software
• Understanding customer requirements and ability to assist with the coordination/interface with cross-functional teams
• High School Diploma or Equivalent (associate degree or bachelor’s Preferred)
• 1-3 years’ call center and/or customer service experience

Requirements

• Ability to sit, stand, and perform computer-based tasks for extended periods
• Must meet required background and drug screenings

Availability & Schedule

• This is a fully remote weekend position
• Flexible schedule; candidate may choose either three shifts/week or four shifts/week (benefit eligible)
• Requirement to work every Saturday, Sunday, and Monday with an additional shift being optional

Benefits

• Disability
• Health/dental/vision Insurance
• Life insurance
• 401(k) and additional benefits