[Hiring] Regional Vice President of Operations @AutoShop Recruiting

Role Description

The Vice President of Operations will help create the blueprint that defines how a national automotive service organization operates for years to come. This position is equal parts strategist, builder, operator, and leader.

• Lead the phased rollout of general automotive service across more than 100 existing retail locations.
• Develop standardized operating procedures that can scale across multiple markets.
• Determine store readiness and prioritize locations for each phase of implementation.
• Build, coach, and mentor regional and field leadership teams.
• Establish KPIs, reporting systems, and accountability standards across the organization.
• Improve operational execution, technician productivity, sales performance, profitability, and customer satisfaction.
• Partner with recruiting and training teams to build a strong service workforce.
• Develop processes for inspections, workflow, estimating, production, and quality control.
• Evaluate equipment, staffing, training, and facility needs for each rollout location.
• Travel regularly to support launches, assess field execution, and coach leadership teams.
• Serve as a strategic partner to executive leadership on growth, organizational development, and future expansion.

Qualifications

• Senior leadership experience within multi-location automotive service, tire and service, franchise, MSO, regional platform, or national retail operations.
• Successfully helped scale a service business, launch new markets, integrate new capabilities, or roll out a repeatable operating model across multiple locations.
• Frontline operating credibility combined with executive-level strategic discipline.
• A clear, practical point of view on rollout sequencing, staffing, training, KPIs, profitability, and field accountability.
• The ability to communicate with clarity, energy, and specificity.
• The confidence to make decisions, explain the reasoning behind them, and adjust quickly when the field reality changes.
• A strong understanding of automotive service operations, including undercar, maintenance, tire, and light repair categories.
• Proven success recruiting, developing, and retaining high-performing leaders.
• The ability to earn trust with store operators, district leaders, technicians, executive leadership, and ownership.
• The drive to own the pressure and opportunity of building a new business line inside an established 100+ location company.
• Experience within independent multi-shop groups, private equity-backed automotive platforms, national tire and service organizations, franchise systems, or regional automotive service companies is highly valued.

Requirements

• This is not a maintenance role; the first phase will require heavy travel, long hours, direct field involvement, fast decision-making, and the willingness to build structure where it does not yet exist.
• The work will be measurable and objective.
• The right leader will bring a clear game plan, confidence under pressure, and the ability to turn strategy into execution across stores, markets, people, and numbers.

Benefits

• Established national footprint with more than 100 locations.
• Significant investment in a new automotive service platform.
• Direct influence over strategy, structure, culture, and execution.
• Executive leadership committed to finding the best person for the role.
• Opportunity to build scalable systems from the ground up.
• Potential to create substantial long-term enterprise value.
• A possible path into broader company leadership for the right high-performing leader.