[Hiring] Regional Planner/Scheduler @Cushman & Wakefield

Role Description

This role combines the responsibilities of the Planner and the Scheduler function. Primarily responsible for receiving all written and electronic customer work requests, verify completeness of all entries, enter information into CMMS, determine appropriate supervisor and make assignments - issue work order. Plans and schedules work utilizing maintenance management systems (CMMS, et al) and standard procedures to optimize maintenance resource utilization and productivity. Responsible for effective configuration and utilization of CMMS, including data capture, backlog management, labor management/resource productivity, performance reporting, material management, etc. as required to meet the strategic long-term objectives of the CUSTOMER Engineering team. Team spirit and commitment to customer service is required.

This position is responsible for managing all activities related to planning and scheduling operations, maintenance, and engineering resources by performing the following duties personally or through subordinate supervisors:

• Schedule maintenance activities including service requests and preventive/corrective maintenance.
• Work closely with the account management team to ensure effects on operations are recognized, well planned and coordinated.
• Develop, generate and disseminate the maintenance schedule.
• Analyze maintenance and project resource requirements and assign mechanical, electrical, and engineering services as required.
• Identify resources and materials required to execute the requested work.
• Coordinate maintenance activities and details with other departments, preparing specifications and work packages.
• Ensure the work packages are complete and all materials, labor and equipment are available prior to scheduling work.
• Perform QA function in work order process.
• Maintain a comprehensive backlog of all maintenance activity by work type (CMMS).
• Recognize the priority of the work order backlog and re-schedule when appropriate seeking direction from the Work Manager.
• Maintain an accurate asset registry within the CMMS.
• Communicates with Building Manager/Requester to determine total scope of work and priority of the project or service request work to be performed.
• Submits written notifications to Building Managers to coordinate upcoming shutdowns.
• Administers the preventative maintenance tracking and documentation programs.
• Acts as a contact/liaison between O&M staff and the requesting department for the planning and scheduling of work performed by O&M site team.
• Reviews monthly performance reports for accuracy and make corrections when necessary.
• Ensures all established costs, quality, and delivery commitments are met.
• Reviews production and operating reports and highlights the resolution of operational and maintenance problems.

Qualifications

• High school/GED with equivalent experience; Associates degree in maintenance technology, preferred.
• The ability to communicate information and ideas so others will understand.
• Time management skills.
• Good administrative and mathematical skills with willingness to handle paperwork.
• Have a working knowledge of personal computers. Able to navigate CMMS and MS Excel.
• Have good planning and organizational skills.
• Ability to understand what constitutes good instructions.
• Ability to interpret blueprints and shop drawings.
• Understanding of the proper use of work orders, priorities, scheduling, etc.
• Ability to keep multiple jobs in controlled motion—simultaneously.
• Style and capability commanding respect within both maintenance and operating organizations.

Requirements

• Collaborate with the account management team and CUSTOMER management team to identify, develop, and deploy best practices (i.e. safety, quality control, training, standards and qualifications, maintenance practices, etc.).
• Attends daily/weekly meetings to develop the next day/week's schedule, reviews the status of scheduled work orders, and discusses new, incoming work orders.
• Recommends and arranges alternatives for resource schedule constraints - eg. change assignments, over-time, utilization of 3rd party.
• May estimate job requirements for preventative maintenance activities including number/type of O&M staff to be assigned and number of man-hours per task.
• May identify opportunities to improve process, planning or performance through analysis of work order flow, project demands and expectations.
• May review utilization and cost data to recommend corrective actions to reduce costs.
• Performs administrative activities associated with the effective management of operations, including compiling, storing and retrieving data for reports.
• Other duties as assigned.

Benefits

• Health, vision, and dental insurance.
• Flexible spending accounts.
• Health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Paid and unpaid time away from work.
• Competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.