[Hiring] Project Logistics Coordinator @C.H. Robinson

Role Description

C.H. Robinson is currently seeking a Project Logistics Coordinator to support regional and global customer supply chains by ensuring the efficient and effective movement of freight across the APAC region.

Location flexibility: The role may be based in one of the following C.H. Robinson office locations: Perth, Melbourne, Sydney, Brisbane, Auckland, Singapore, or Shanghai. You will work as part of a highly collaborative, global project logistics team, supporting complex customer requirements across multiple countries and modes.

The Project Logistics Coordinator will directly interact with customers to build and strengthen relationships, coordinate cargo bookings and analyze data to help customers leverage C.H. Robinson’s advanced technology solutions. This is an excellent opportunity to start a career at C.H. Robinson, with opportunities to grow into Project Management and other leadership roles in the forwarding industry.

If you're a strong team player with a keen eye for detail and a drive to get the job done, this role is perfect for you.

Duties and Responsibilities

• Overall coordination in conjunction with Project Manager or Regional Project Manager
• Assist with rate negotiations and carrier selection, set up template for billing and project reports
• Review customer invoicing prior to issuance, monitor credit status and balances
• Monitor compliance with insurance requirements, reporting and claim settlement
• Interface with client when critical issues arise and assess possible solutions
• Advise management of charter requests and legal issues immediately
• Compliance with corporate policy for communication, confidentiality and signing authority (financial and legal commitments)
• Responsible for all project files relating to truck/rail, sea, and air, barge inbound and outbound
• Review and handle letter of credit files, inclusive of all appropriate documentation and bank discussions
• Ensure that whenever the Company is in a position of potential doubt or liability on a sea freight/surface or air file, that legal counsel is contacted, and clear and precise written direction is obtained in order to proceed and deal with the situation
• Provide management with any information that will assist in future business development, maintaining clients or increasing profitability
• Assist and prepare agency agreements/contract of services in cooperation with and under management supervision
• Negotiate and coordinate project cargo with the requirement that any booking notes or final agreements with carriers for sea carriage are co-signed by another senior manager
• On site supervision of loading or discharge of equipment at the port, at rail siding, at barge terminals, at vendor manufacturing plant under the supervision of a Project Manager or Regional Project Manager
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

Qualifications

• High school diploma or Graduate Degree/equivalent
• Minimum 2-4 years of work experience in managing customer supply chain/breakbulk and project cargo experience
• Bachelor’s degree from an accredited college/TAFE or University (preferred)
• Ability to travel up to 10%
• Ability to work in a fast-paced and deadline-driven office environment
• Excellent verbal & written communication skills and phone etiquette
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service skills and follow up
• Knowledge or coursework in Supply Chain, Logistics and/or International Business
• Values a diverse and inclusive work environment

Benefits

• Proud Equal Opportunity employer offering flexible work to support a work/life balance
• Broad range of career development opportunities
• Experienced and passionate team who work collaboratively to deliver smarter solutions for clients
• Access to a well-regarded, confidential Employee Assistance Program
• Robinson Cares program allows employees to give back to the community