[Hiring] Order Delivery Specialist @C&S Wholesale Grocers

Role Description

The Order Delivery Specialist is responsible for timely and accurate management of customer delivery schedule records in C&S Systems. This role will work independently to interpret, implement, validate, and communicate order and delivery schedule information to support holiday periods and base operations.

• Remote working option available
• Independently update, create, maintain and revise customer order to delivery schedules in C&S systems on a day-to-day basis for a designated region or customer group in accordance with customer requests
• Analyze ODS schedules for customers/facilities impacted by holiday planning and BCP process, make recommendations as needed, and create modified order to delivery schedules as necessary to support facility and/or customer closures
• Integrate ODS schedules and historical volume trends to create operational projections
• Work directly with the customer to ensure alignment of ODS information between organizations
• Evaluate actual deliveries relative to base schedule and identify billable added delivery activity
• Collaborate with Order Processing to monitor order time compliance, identify repeat offenders, and work with the Sales team to correct
• Collaborate with Transportation Technology to monitor order time and delivery window compliance, identify gaps, and work with Systems team to correct
• Support department projects as needed (SME)
• Identify and prioritize schedule issues that impact the customer experience, establish their root cause, and provide findings and recommendations for improvement

Qualifications

• Bachelor's Degree - Logistics & Transportation
• 2-5 years of experience in transportation routing, scheduling, systems, or planning
• 2-5 years of experience in logistics analytics

Requirements

• Expert knowledge of scheduling system functionality
• Intermediate knowledge of mainframe
• Intermediate knowledge of C&S customer network
• High attention to detail with strong analytics background
• Excellent verbal and written communication skills
• Strong independent decision-making and verbal communication skills

Company Description

C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases, and institutions with over 100,000 different products.

• C&S operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South, and Northeast
• Engaged corporate citizen, supporting causes that positively impact our communities