[Hiring] Operations Technician III @Lumen Technologies

Role Description

Strong technical skill level working on complex assignments within the network systems installation and/or maintenance activities. Works on relatively straightforward installation and/or maintenance assignments on network switching equipment. Technician for customer/company network systems installation and/or maintenance activities.

Main Responsibilities

• Technician for customer/company network systems installation and/or maintenance activities.
• Resolves complex network problems involving power, network hardware and software, lines, modems and terminals.
• Uses software and hardware tools to identify and diagnose network status and problems; conducts complex network monitoring equipment installation and maintenance activities; resolves complex trouble tickets.
• Monitors network operations and resolves routine network monitoring problems.
• Monitors network performance; conducts routine monitoring equipment installation and maintenance activities; resolves routine trouble tickets.
• Knowledge of/Ability to Troubleshoot: IP subnetting, IP routing, IPSEC tunnels, IPVPN, and VRRP/HSRP.

Qualifications

• Associate degree or equivalent education and relevant experience.
• 3+ years related experience in specific area or equivalent.
• May require technical certification.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

• $64,668 - $86,190 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY.
• $67,875 - $90,500 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI.
• $71,108 - $94,809 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA.

Benefits

• Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.