[Hiring] Operations Support @Stranger Soccer

Role Description

The selected candidate will support the License Owner in growing Stranger Soccer’s presence in Houston, Texas through operations support, customer engagement, and digital marketing activities.

Responsibilities

• Operations & Back-office Support
  • Handle customer service inquiries and support day-to-day back-office operations
  • Assist in general operational tasks and admin updates as needed
  • Maintain availability and operational support within CST/CDT time zone
• Customer Communication
  • Use ChatGPT or similar tools to assist in fast, clear, and polite customer communications
  • Ensure clear and consistent communication with users and players
• Social Media Support
  • Create basic social media content (videos, posts, captions)
  • Support posting and updating of social media accounts
  • Assist in maintaining online presence and community engagement

Qualifications

• Experience in operations, sales, marketing, or customer service is an advantage
• Basic knowledge of social media content creation and management
• Good English written and verbal communication skills
• Conversational to fluent Spanish proficiency (written and spoken)
• Responsible, responsive, detail-oriented, and team-oriented
• Interest in football is a BIG PLUS!

Requirements

• The position is fully virtual
• Working hours will align with US Central Time (CST/CDT) operational needs.