[Hiring] Operations Support @Ninja Van

Role Description

• Process and monitor incoming pre-alerts and shipment documents, ensuring completeness and accuracy.
• Encode and update shipment information in databases and operational systems.
• Prepare shipment records, Delivery Receipts (DR), and warehouse inbound transactions.
• Track and trace import and export shipments and monitor shipment milestones.
• Update shipment status and milestones in operational portals and systems.
• Monitor shipment movements and confirm actual arrival at the destination.
• Conduct regular system/data checks to identify and resolve discrepancies.
• Coordinate with Operations teams regarding missing information, delays, and operational concerns.
• Maintain accurate and timely shipment records and perform other operational tasks assigned by the Operations Manager.

Qualifications

• Graduate of any 4-year course, preferably in Logistics, Supply Chain, Business Administration, or a related field.
• Experience in logistics, freight forwarding, import/export, or operations is an advantage.
• Proficient in Google Sheets/Excel and comfortable working with operational systems.
• Strong attention to detail and high level of accuracy in data entry and documentation.
• Can work independently with minimal supervision.
• Willing to work in a fast-paced and operational environment.

Company Description

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.