[Hiring] Operations & Strategy Associate @KitBash

Role Description

We're hiring a Strategy & Operations Associate to help us scale more effectively and sustainably. This role reports directly to the COO with broad visibility across the business, and exists to pick up the projects, questions, and systems that don't yet have a home and carry each through to a working, repeatable process, then transition it to the team best positioned to own it going forward.

This is a growth role. You'll start by taking ownership of discrete, well-defined work-streams where you can build credibility and get oriented in how KitBash operates. Over your first 6-9 months, you'll ramp into broader project and program management, taking on more ambiguous, cross-functional initiatives as your judgment and context develop.

If you're the person who figures things out, digs into an unfamiliar problem, delivers a clear recommendation, and can execute independently this role is designed to grow with you.

Location: This position can be remote or hybrid and is open to US candidates. Local candidates have the option to work out of our office located in Portland, Oregon.

What You'll Contribute

• Legal & Compliance Support: First-draft contracts from templates, time-sensitive legal/regulatory research, and privacy review support for planned product or process changes.
• Documentation, Process Design & Automation: Learning new systems and processes quickly, translating them into clear SOPs, and identifying opportunities to automate recurring work, drafting rollout communications and training materials, and driving actual adoption of new processes and systems across teams, not just documenting them.
• Data, Reporting & Analysis: Partnering with the COO on internal reporting infrastructure, keeping reporting current with functional data owners, and running ad hoc analysis for time-sensitive decisions.
• Project & Program Management: Leading cross-functional projects that require coordinating stakeholders across departments, supporting the business integration work across KitBash's four brands, owning adoption of the changes those projects introduce, and making sure new ways of working actually stick.

How the Role Grows

• By 3 months: Owning discrete, assigned pieces of work.
• By 6 months: Working autonomously across the full scope of the role.
• By 12 months: Proactively identifying and driving opportunities.

What You Bring to the Team

• 2+ years of experience in a role with meaningful contribution or ownership of projects, processes, or operations, with demonstrated ability to work independently in a professional setting.
• Strong research skills with the ability to investigate an unfamiliar legal, policy, or business question and produce a clear, actionable recommendation.
• Strong project management and organizational instincts, with the ability to manage multiple unrelated workstreams concurrently.
• Advanced proficiency in Excel or Google Sheets, including formula-based modeling and analysis.
• Contract drafting or review experience.
• High general proficiency with computers and technical systems.
• All candidates must be legally authorized to work in the United States without company sponsorship now or in the future.

Bonus Points

• Working knowledge of Python, App Script, or other scripting/automation tools.
• Experience with SQL.

What We Offer

• Competitive compensation: This position has an annualized market-based salary range of $65,000 - $80,000. Additionally, this position is eligible for profit interest units as part of our total compensation package.
• Generous paid time off: Including 12 company holidays and 2 seasonal companywide breaks annually, unlimited PTO, and paid parental leave.
• 401(k) savings plan with generous employer match.
• Medical, dental, and vision benefits.
• Life insurance & employee assistance program.
• $1,000 per year towards professional development.
• Monthly remote work allowance to help cover your home office costs.
• Opportunities to work remotely from anywhere in the world.
• Exclusive employee-only guest speakers.
• Bi-weekly team building: we call it Fuzzy Friday.
• Opportunities for professional development and career growth as we grow.

Equal Opportunity Employment

We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.