[Hiring] Operations Manager: Learning and Academic Systems @Milpark Education Pty Ltd

Role Description

To lead the operational management, support, configuration, and continuous improvement of digital learning technologies and academic administration systems, ensuring reliable and effective delivery of academic operations, student support, assessment readiness, and student success activities.

• The role is accountable for the day-to-day operation of digital learning platforms and academic systems, including:
• Student information system enablement
• Integration continuity
• Vendor coordination
• Assessment support
• Incident response
• User enablement
• Data availability
• Team leadership

Qualifications

• Relevant Bachelor’s degree
• Postgraduate qualification advantageous

Requirements

• Digital learning or academic systems operations
• Student information systems and platform support
• Systems integration and incident management
• Staff training and team leadership
• Higher education experience preferred

Benefits

• Reliable system performance and continuity
• Accurate and timely system configuration
• Effective incident management and reduced repeat issues
• Reliable integrations and vendor management
• High-quality staff support and training
• Effective student communication and data availability
• Strong team performance