[Hiring] Operations Intern @ServiceUp

Role Description

This role exists to find what's broken across ServiceUp's operations and fix it. You'll make every operations team at ServiceUp faster and more efficient, working across all four departments in the Operations org — Platform Success, Expansion, Marketplace Growth, and Risk Operations — to build the systems and processes that make each one run better.

This role handles everything from building internal processes and systems, to implementing AI across our workstreams, to defining strategy for partner shop acquisition, to supporting the broader Operations team wherever it needs leverage. The initial priority will be executing within the Marketplace Growth team, whose mandate is to grow ServiceUp's independent partner shop base.

• Building and documenting internal processes, systems, and SOPs
• Implementing AI tools to improve how the Operations org works
• Defining and executing strategy for partner shop acquisition
• Reading and analyzing data to inform decisions across the team
• Supporting the broader Operations team — Platform Success, Expansion, and Risk Operations — as needs arise

Qualifications

• Graduating May or June 2026
• Bachelor's in Business, Economics, Finance, Operations, Marketing, or similar
• A pattern of doing a lot and shipping results — leading clubs or student orgs, working part-time, building side projects, or competing in academic, athletic, or entrepreneurial settings
• Organized, with strong written and verbal communication
• Detail-obsessed and decisive — you like to tinker with systems and get the small things right
• A builder who ships first and refines later
• Comfortable with ambiguity and shifting priorities
• Can zoom in on execution and zoom out to spot what to improve
• Interests in startups, tech, and software
• Interests in AI and workflow automation
• Interests in operationally intensive businesses

Benefits

• Competitive pay with equity
• Medical, dental, and vision coverage
• Flexible PTO and company holidays
• Remote-friendly setup with home office support
• Learning and development budget
• Wellness stipend to support your health and well-being
• Paid parental leave
• Benefits may vary by location and role