[Hiring] Operations Engineer @AiMi Technologies AB

Role Description

As an Operations Engineer, you will work at the intersection of platform operations, client and production support — ensuring the reliable day-to-day running of AiMi's AI-enabled financial market infrastructure.

• Act as first-line (Level 1) support for platform and client production issues
• Monitor platform health, investigate alerts, and respond to incidents
• Triage and troubleshoot issues by analysing logs, metrics, and system behaviour
• Handle client queries related to platform usage, availability, and incidents
• Support production releases and post-release monitoring
• Help build and improve monitoring, alerting, and operational tooling
• Document common issues, runbooks, and support processes

Qualifications

• Strong understanding of Amazon CloudWatch and other AWS tools
• Solid exposure to AWS cloud platforms
• Understanding of how to troubleshoot production systems using logs and monitoring
• Experience in an operations or platform support related role
• Interest in AI, automation, or agent-based tools
• Basic scripting skills (e.g. Python, Bash, or similar)
• Familiarity with tools like Jira, GitHub, Slack, or similar
• A methodical, problem-solving mindset with strong attention to detail
• Clear written communication skills for client and internal support

Requirements

• Git & GitHub basics — ability to read PRs, understand branch strategy, and follow a release workflow
• GitHub Actions basics — able to read and understand CI/CD workflow YAML files, identify a failing step, and follow deployment logs. Not expected to write workflows from scratch
• AWS CDK / CloudFormation awareness — understands that infrastructure is defined as code and deployments are stack-based. Writing CDK is not required

Benefits

• Hands-on experience supporting live, production-grade systems in an early-stage tech startup
• Exposure to modern automation, observability, and AI-enabled platforms
• Opportunity to grow into a senior operations or platform role
• Practical insight into capital markets infrastructure and operational workflows
• Collaborative, flexible, remote-first team culture

Company Description

An award winning platform built specifically for financial markets, streamlining manual tasks with agent driven workflows that accelerate access to trading and data infrastructure.