[Hiring] Operations Delivery Specialist @Sellers Dorsey

Role Description

Sellers Dorsey is seeking an Operations Delivery Specialist who will support the day-to-day execution of Product & Technology (P&T) engagements, including:

• Design/Build analytics and visualization projects
• SaaS application delivery
• State or regional initiatives that pair professional services with technology enablement

As the Operations Delivery Specialist working under the direction of the Associate Director, Operations & Delivery, you will:

• Keep project plans, status reporting, and resource information accurate and current
• Coordinate action items and hand-offs across teams
• Help standardize how P&T runs delivery

Success is measured by:

• The accuracy and timeliness of delivery data
• The consistency of project documentation and reporting
• How reliably the Specialist surfaces risks, blockers, and scope changes before they affect commitments

Qualifications

• Bachelor's degree in Business, Management, Healthcare Administration, Information Systems, or related field. Equivalent professional experience considered.
• Certified Associate in Project Management (CAPM) or PMI Project Management Ready certification; PMP when eligible, or Certified Scrum Master (CSM).
• 2+ years in project coordination, project management support, a PMO, business operations, or delivery support, in a consulting, professional services, or technology environment.
• Working proficiency in Smartsheet or a comparable project management platform, including plans, reports, and dashboards.
• Ability to manage multiple tasks and deadlines at once with guidance from a manager.
• Clear written and verbal communication, including concise status updates and meeting follow-up.
• Strong attention to detail and a habit of checking data before it is shared.
• Comfortable drafting and maintaining SOPs, templates, and process documentation.
• Working knowledge of Agile, Waterfall, and Kanban approaches, and the judgment to apply the right one to a given project.
• Experience at a public health (government, private/non-profit) or healthcare organization (provider, payor, biotech, etc.) preferred.
• Experience supporting consulting engagements, state or government-funded programs, or SaaS delivery preferred.
• Experience with Tableau, Power BI, or similar visualization tools preferred.
• Hands-on use of Claude or similar AI tools to support documentation and reporting preferred.

Requirements

• Working proficiency in Smartsheet for planning, reporting, dependency tracking, and dashboards, including forms, workflows, automations, formulas, cross-sheet references, and permissions.
• Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook) and Microsoft Teams.
• Familiarity with project management platforms such as Microsoft Project and Asana is a plus.
• Comfort learning new tools quickly, including Claude and Microsoft 365 AI capabilities.

Benefits

• The anticipated salary range for candidates is $65,400/year to $88,000/year.
• Eligibility to participate in the annual Corporate Incentive Plan (CIP) that can range up to 7% of annual salary.
• Eligible to enroll in group healthcare plans that offer medical, dental, and vision.
• Insurance plans offering short term disability, long term disability, and basic life.
• 401k plan enrollment provided they meet plan requirements.
• Flexible Time Off that allows employees to use what they need.
• 16 paid holidays throughout the calendar year.
• Paid time off for qualifying medical leave.
• Up to 12 weeks of combined paid parental and bonding leave.