[Hiring] Operations Coordinator @Staffstream

Role Description

Staffstream is hiring an Operations Coordinator for an Australian residential construction and joinery business. This role starts as hands-on support to the Director and is built to grow into operations coordination over roughly the next six months.

• Triage and manage the Director's inbox, flagging what needs his attention and replying on his behalf where appropriate.
• Act as a first point of contact for routine communication, keeping things moving without needing to be chased.
• Create and maintain client folders and a clear, consistent filing structure across the construction and joinery businesses.
• Keep documentation complete, accurate, and easy for the Director to find when he needs it.
• Line up and track incoming invoices and accounts receivable across the businesses.
• Support the administration around staged invoicing on construction projects.
• Coordinate between the Director and the existing social media manager — uploading footage and photos to Dropbox and prepping content ready for use.
• From around month six, begin documenting recurring workflows and processes into clear SOPs.
• Support the rollout of new systems and software as they're introduced.
• Provide general admin support across both the construction and joinery sides of the business.
• Contribute ideas for improving processes and workflows as you build a picture of how the business runs.

Qualifications

• Genuine experience providing administrative or executive support directly to a business owner, director, or senior manager.
• A naturally organised, systems- and process-driven working style.
• Experience maintaining document or client folder structures, with genuine attention to detail in filing and record-keeping.
• Some exposure to accounts receivable, invoicing, or similar financial administration.
• Demonstrated ability to write or contribute to clear process documentation or SOPs.
• Confident use of Microsoft Office and comfort picking up new software platforms quickly.
• Clear, professional written communication.
• Construction, joinery, or trade industry background is a genuine plus but not essential.
• Experience with Nexvia or similar construction management software is a bonus, not a requirement.

Requirements

• This role is open to Philippines-based candidates.
• Fully remote, working standard hours aligned to Australian business hours.
• Staffstream provides your work-from-home equipment.

Benefits

• A stable, full-time role with genuine room to grow into a broader operations position.
• HMO health cover, with one dependent covered for free.
• Group life insurance.
• Paid leave credits.
• Work-from-home equipment provided.
• Employed compliantly under Philippine law with a proper local employment contract.
• All government-mandated benefits (SSS, PhilHealth, Pag-IBIG) plus 13th month pay.