[Hiring] Operations Coordinator @Drop Zero Digital

Role Description

This is the internal-facing operations seat. You support the founder, scale our hiring, and own the operational infrastructure that keeps DZD running. Specifically, four lanes:

• Hiring operations + people support: Coordinating the hiring pipeline, scheduling, internal communication, ATS hygiene.
• Tom assistant + EA: Inbox triage, calendar management, prep docs, follow-up reminders, scheduling.
• Operations infrastructure: SOP drafting, process docs, internal organisation, Notion/Drive maintenance.
• Cross-cover: Backstop on internal handoff hygiene when the project manager is heads-down on client work.

Weekly load shifts between lanes. Some weeks you're tracking 30 candidates, others you're rebuilding the onboarding doc from scratch. You triage your own time.

Qualifications

• Accountable: You show up, own misses in present-tense process change, close loops in the right channel by stated deadline.
• Strong written communication: Async-first business English, clear and structured.
• Warm: hungry, positive, growth-oriented. Energy points up.
• Organisation + judgment under ambiguity: You hold multiple threads simultaneously without dropping any.
• Long-term commitment: You see this as a 2+ year career home, not a 6-month bridge.

Requirements

• NOT a client-facing role. You won't manage client relationships or strategy.
• NOT a marketing strategy role. We have specialists.
• NOT a 9-to-5 with predictable workload. Heavy weeks happen.
• NOT for people who need clear processes already in place. You'll help BUILD the SOPs.
• NOT for people who treat ops work as a stepping-stone to real work elsewhere.
• NOT for people who can't operate without micromanagement.

Compensation

• Starting: $1,350/month USD.
• Performance-gated step-ups baked in:
• $1,650/month at Day 60 if probation passes
• $1,950/month at 12-month milestone if sustained performance
• Senior-tier raises Year 2+ subject to sustained multi-lane operation + scope expansion
• The $1,350 starting rate reflects the seniority of this role at DZD. The trajectory is real, but expect to start at $1,350 and earn the step-ups.

Non-negotiables

• Daily EOD reflection (3-section format)
• Hubstaff time-tracking, real-time, all hours
• Direct communication (no softening, no hedging)
• Read-before-execute on every brief
• AI scoped and disclosed

Next steps

• Loom application: Loom video + Stage 1 application form via the listing below.
• Stage 2 deeper questions: If you pass Stage 1, we'll email you 6 behavioural questions + a work sample request, 48-hour weekday reply window.
• AI video interview: Async AI-driven scenario interview via X Interview. ~20-30 min, one chance per question.
• Aptitude test: 3-test cognitive battery (Verbal Comprehension, Abstract Reasoning, Attention & Focus). ~40 min.
• 10-day paid trial: Real work, fixed-fee, daily deliverables. We assess fit, you assess us.
• Official start: If both sides are aligned at the end of the trial, you start officially in the role with a structured bedding-in period before full confirmation.