[Hiring] Operations Administrator and Sales Support @Smart Workforce Solutions

Role Description

Remote (South Africa) | Supporting an International Company

Monday – Friday, 06:00–14:00 SAST | Full-Time

R23 000 per month

Build an impactful remote career with an international commercial property firm while working convenient early-morning South African hours. You will own operational and administrative workflows for a portfolio of commercial leases while providing flexible sales support during peak business hours. This role is ideal for a proactive administrator who thrives on end-to-end task execution, high accuracy, and cross-functional remote collaboration.

What You'll Do

• Lease & Portfolio Administration:
  • Track documentation requirements, follow up with tenants for compliance records (e.g., insurance, service logs), update property systems, and maintain accurate portfolio schedules.
• Maintenance & Work Order Coordination:
  • Review open work orders, liaise with contractors regarding scheduling and invoices, update system records, and escalate urgent facility issues promptly.
• Document Preparation & Verification:
  • Gather details to draft routine operational notices, verify names, dates, and figures for accuracy, and maintain organized digital document filing.
• Sales Administration Support:
  • Monitor shared sales inboxes, format correspondence, set up DocuSign packages, and coordinate time-sensitive sales actions as prioritized by leadership.
• System & Compliance Tracking:
  • Log task histories, maintain compliance matrices in specialized property software, and track assigned actions through to completion without repeated prompting.

Qualifications

• 3–5+ years of relevant administration experience in a fast-paced environment; a background in property management, legal, or accounting administration is highly advantageous.
• Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams) and DocuSign, with the technical agility to quickly learn real estate management software (e.g., Re-Leased, Realworks).
• Strong grasp of business administration, recordkeeping, and administrative workflow management within structured operational environments.
• Excellent written business English with high attention to detail when checking, drafting, and processing operational and sales documentation.
• High autonomy, sound judgment on when to execute independently vs. escalate, and the adaptability to pivot smoothly between property operations and priority sales tasks.

Remote Work Requirements

• Hardware: Reliable personal laptop or desktop capable of running all role-required software.
• Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
• Workspace: A dedicated, quiet, and professional home-office environment.
• Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.