[Hiring] Officer, Grant Operations @ImpactAssets

Role Description

The Officer, Grant Operations manages the day-to-day operations of the Grants function, ensuring timely, accurate, and compliant processing of all grant recommendations including domestic and international grantmaking while maintaining adherence to organizational and IRS requirements. This role supervises a team of grants associates, serves as a functional resource, and collaborates with internal teams and external stakeholders on DAF grantmaking. The Officer also contributes to process improvement and operational initiatives as needed.

The Officer, Grant Operations role is a full time, remote position and can work from anywhere in the US with work hours aligning with Eastern Standard Time (9-5:30 with some flexibility). As a remote, people-first culture, we care deeply about our team members’ connections to one another and as such, travel 2-3 times per year to company events will be required.

Key Responsibilities

• Manage grantmaking process – identify, track & address issues/tailored expectations to ensure compliance with IRS guidelines.
• Execute the day-to-day grantmaking process, ensuring all recommendations are processed accurately and on time.
• Review and approve all grant recommendation entries in the DAF system.
• Review and update payment details for grantees when electronic payment is requested.
• Prepare and submit grant approvals for director-level review as required.
• Review and finalize all grant letters for accuracy.
• Run all reports needed to support weekly grant posting and reconciliation.
• Identify and address process-related issues in coordination with team members.
• Serve as a first-tier escalation point for complex or non-standard grant recommendations.
• Manage special grantmaking, including international grants and recoverable grants.
• Work with donors and advisors to confirm process requirements for special grantmaking.
• Initiate and manage workflows with intermediary organizations.
• Complete due diligence process with all necessary support prior to director approval.
• Coordinate with intermediaries to fulfill obligations for all parties.
• Track reporting requirements and payment schedules for each grant recommendation.
• Review DAF grant payments and submit for approval.
• Serve as a first point of contact for grant payment issuance and reporting.
• Partner with Finance to ensure timely and accurate delivery of all grant payments.
• Collaborate with Investment and Finance teams on DAF liquidity and grant funding.
• Provide oversight of outstanding grant payments and resolution of any payment reissues.
• Participate in discussions on grant payment strategy and process improvement.
• Provide daily oversight, guidance, and coaching to grants team members.
• Manage team priorities, workflow distribution, and capacity.
• Serve as backup for team members during periods of absence or high volume.
• Set annual goals with team members and conduct ongoing performance evaluations.
• Hold regular 1:1 meetings with direct reports.
• Approve time-off requests and manage team scheduling and coverage.
• Support hiring, interviewing, and onboarding of new team members.
• Provide continuing training and development opportunities for team members.
• Ensure process documentation and standard operating procedures are current.
• Coordinate with internal teams to fulfill client service needs.
• Collaborate with Client Engagement and Business Development on clients’ complex granting needs.
• Collaborate with the Legal team supporting compliance oversight.
• Contribute to projects and operational initiatives within the team.
• Handle additional research, special requests, and ad hoc duties as required.

Qualifications

• Bachelor's degree in finance, business, economics, or related field.
• Minimum 8 years of experience in operations, financial services, investment management, or nonprofit administration.
• Minimum 2 years of supervisory experience managing a team.
• Experience with donor-advised funds and grantmaking best practices strongly preferred.

Requirements

• Deep knowledge of DAF grantmaking processes, due diligence requirements, and compliance standards.
• Strong leadership and people management skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Excellent interpersonal, written, and verbal communication skills.
• Demonstrated ability to identify and implement process improvements.
• Ability to adapt to variable work volumes.
• Strong sense of accountability and personal integrity.

Benefits

• Unique benefits, including virtual work stipend and contribution to employee’s own Donor Advised Fund.
• Competitive total compensation, including discretionary bonus, 401(k) plan, and generous time off plan.
• Base salary ranges from $125K-138K, highly dependent on experience and location.
• Comprehensive benefits package including full health and wellness coverage.
• Opportunities for training and career development in a fast-paced, progressive organization.
• Values-driven culture.