[Hiring] Military Move Dispatcher @College Hunks Hauling Junk and Moving - Corp Office

Role Description

As one of the nation’s largest and most trusted local moving companies, College H.U.N.K.S. Hauling Junk & Moving is expanding into an exciting new long-distance military hauling division. We are seeking an experienced Dispatcher to join our Operations team and help lead daily dispatching activities across this growing service line. This role is critical in ensuring smooth, compliant, and efficient coordination of crews, shipments, and resources while delivering an exceptional client experience.

What You’ll Do

• Lead daily dispatch operations and ensure timely, efficient scheduling of crews and resources
• Accept and manage shipments using load boards (military experience strongly preferred)
• Review job requirements and assign crews based on class ratings, compliance needs, and operational capacity
• Maintain ongoing communication with field Captains to support execution and service quality
• Ensure all dispatch activity complies with FMCSA regulations and military rules and requirements
• Manage dispatch schedules, routes, driver/vehicle assignments, and related operational processes
• Analyze schedules and rates, identify gaps, and recommend adjustments or improvements
• Monitor crew performance and help drive process improvements and training opportunities
• Maintain strong relationships with crew members (H.U.N.K.S.), sales teams, and clients
• Perform additional duties as needed to support smooth operations

Qualifications

• High school diploma or GED required
• Minimum of 5 years’ experience in dispatching household goods and/or military shipments
• Strong experience using load boards and accepting shipments
• Solid understanding of shipment documentation, class ratings, and required paperwork
• Knowledge of FMCSA regulations and compliance requirements
• Ability to interpret operational, safety, and procedural documentation
• Strong communication skills with the ability to coordinate effectively with drivers and field teams
• Ability to prepare reports, correspondence, and operational documentation as needed
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
• Must be legally authorized to work in the United States

What success in this role looks like

• Crews are dispatched accurately and on time with minimal rework or missed appointments
• Load board shipments are accepted and managed efficiently with full compliance
• Strong communication is maintained with field teams, resulting in smooth day-to-day execution
• Documentation is complete, accurate, and compliant with FMCSA and military requirements
• Issues are proactively identified and resolved before they impact service quality
• Continuous improvements are recommended to strengthen efficiency and performance

Work Environment & Schedule

• This is a fast-paced, operations-driven role requiring real-time decision-making
• May require early morning, evening, or weekend coverage depending on shipment schedules
• Requires strong ability to stay organized and calm under pressure during peak dispatch periods
• This is a remote position.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources