[Hiring] Junior Inventory Controller @Stryker

Role Description

Verify the adequacy of accounting records of Company’s products with the effective storage at the customers in order to ensure proper use of Company resources.

Key Activities & Accountabilities

• Count of Stryker’s products and management of customer’s stock.
• Related activities:
  • Analysis of tabulation, check of lot, management deadlines of products, management of products subject to measures of quality, optimization of stock account, management of potential residue.
  • Check of inventory’s gap before sending reports and customer’s signature.
  • Analysis inventory’s gap:
    • Analysis anomalies.
    • Update results on the system.
    • Send reports to customer and Sales Force.
    • Send data to Customer Service Stryker.
    • Recovery orders and invoices crossing for non-recoverable material.
  • Other optional activities: renewals waybill and print new DDT and create new stock account.
• The two points relative to recovery orders and lost orders are to be considered in consultation with Field Force and Customer Care.
• Supporting the proper management and control of all resources/activities to satisfy customers.
• Promoting and disseminating the culture of compliance (compliance with regulations and ethical behaviour).

Qualifications

• High school education or equivalent.

Requirements

• Knowledge of customer service principles and practices.
• Knowledge of relevant computer applications.
• Ability to type.
• Knowledge of administrative procedures.
• Numeric, oral and written language applications.
• Product knowledge.

Competencies

• Interpersonal skills.
• Multi-task oriented.
• Communication skills - verbal and written.
• Listening skills.
• Problem analysis and problem-solving.
• Attention to detail and accuracy.
• Data collection and ordering.
• Customer service orientation.
• Adaptability.
• Initiative.
• Stress tolerance.

Travel Percentage

70%