[Hiring] Head of Revenue Operations & Systems @Platform Engineering Masters

Role Description

We are looking for a Head of Revenue Operations & Systems to own operations end to end: our growth-ops and CRM data layer, the tool stack, event & ticketing infrastructure, and performance-marketing data, the systems and processes that let the rest of the company scale. Today, growth ops and internal tooling run on a mix of point-to-point integrations and manual fixes that have carried us this far but won't carry us through the next stage. We are already improving parts of this, you will be picking up that momentum and driving it the rest of the way, not starting from a blank slate.

This is a management role from day one. Two people already work in ops, one on revenue ops and one on tooling and custom software, and they will report to you from the start. You will be hands-on yourself too: building pipelines and workflows directly, not just directing others to. You will join the Platform Engineering Masters leadership team, reporting to Luca, Managing Director of Platform Engineering Masters, alongside peers like the head of revenue and the head of growth.

What you'll do

• Replace the current patchwork of Zapier point-to-point integrations with a proper operational data layer.
• Own enrichment, deduplication, and lead scoring in our CRM (HubSpot).
• Give non-technical team members self-service access to their own data and segments.
• Connect ad spend to actual outcomes: get click and conversion data from our ad managers (LinkedIn, Google, Meta) flowing into HubSpot.
• Own our tool stack: build and maintain a registry of every tool in use.
• Stabilize ticketing and webinar operations ahead of high-volume periods.
• Manage and grow the ops team.
• Run operations reporting to a predictable calendar.

Qualifications

• Hands-on engineering skills: design and build data pipelines and workflows in SQL and code.
• Experience building performance marketing / ad-tech systems.
• Experience with CRM systems (HubSpot or equivalent) at a technical level.
• Solid data modeling and architecture skills.
• A track record of making tooling decisions that account for the whole team's needs.
• People management experience.
• Comfortable picking up a system that's already partway improved and driving it forward.

Nice to have

• Experience with no-code/low-code automation tools (n8n, Zapier).
• Familiarity with ad platform APIs (LinkedIn Marketing API, Google Ads API, Meta Conversions API).

Why join us?

This is a role to take an operations function that's already moving in the right direction and drive it the rest of the way. You would be walking into a company that knows exactly what's broken and is ready to invest in fixing it properly, with a small team already in place, direct access to leadership, and the mandate to build the operations function the company needs for its next stage of growth.