[Hiring] Head of Digital Operations @Entrepreneur Cooperative

Role Description

We are seeking an experienced, strategic, and execution-focused Head of Digital Operations to lead the digital infrastructure, operational systems, and technology initiatives of a fast-growing U.S.-based e-commerce company. This is a senior leadership role responsible for overseeing:

• Website development projects
• Digital operations
• AI implementation
• Automation initiatives
• Cross-functional execution

You will work directly with executive leadership to optimize business systems, improve operational efficiency, and ensure digital projects are delivered on time and at the highest quality. The ideal candidate combines strong operational leadership with hands-on project management experience, thrives in fast-paced environments, and is passionate about leveraging AI and automation to scale business operations.

Qualifications

• Minimum 5+ years of experience in Digital Operations, Project Management, or Operations Leadership.
• Proven experience managing website development projects from planning through launch.
• Hands-on experience with WooCommerce and/or Shopify.
• Experience leading cross-functional teams and managing external contractors.
• Strong project management experience using platforms such as Monday.com, ClickUp, Asana, or similar.
• Experience implementing and managing business software and SaaS platforms.
• Advanced English proficiency (C1 or higher) with excellent written and verbal communication skills.
• Strong leadership, organizational, and problem-solving skills.
• Availability to work during Pacific Standard Time (PST) business hours.

Requirements

• Experience with CRM and marketing automation platforms.
• Experience implementing AI and workflow automation solutions.
• Knowledge of conversion rate optimization (CRO), UX/UI, and customer journey optimization.
• Experience with sales funnels and e-commerce growth strategies.
• Background supporting health, wellness, consumer products, or e-commerce organizations.

Benefits

• Fully remote leadership opportunity.
• Competitive monthly compensation in USD.
• Direct collaboration with executive leadership.
• High-impact role with significant ownership and autonomy.
• Opportunity to shape the future of digital operations through AI and automation.
• Long-term career growth within an innovative and fast-growing company.