[Hiring] Field Support Manager Inspection @The Home Depot

Role Description

The field support manager of inspections is responsible for performing inspections of store racking and cantilever systems on a scheduled basis to ensure safety and compliance with National Rack Standards and manufacturer guidelines. The role involves coordination and communication with store leadership regarding scheduling, inspection findings, and routine training. The leader is responsible for review of materials needs, identifying opportunities with the inspection app, and providing feedback on field trends.

• 5% Ad Hoc Requests - Perform ad hoc requests as needed.
• 5% Audit Review - Reviews independent engineering audits of inspection for feedback and learning.
• 5% Inspection Process Feedback - Provides feedback on tendencies in the field and opportunities on the inspection process.
• 80% Racking Inspections - Performs and reviews store racking inspections across assigned territory.
• 5% Safety and Compliance - Works closely with store leadership on immediate safety concerns and training on National Racking Standards as applicable.

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Working knowledge of Microsoft Office Suite.
• Working knowledge of Tableau.
• Working knowledge of presentation software (e.g., Microsoft PowerPoint).
• Demonstrated ability to collaborate and work effectively with cross-functional teams.
• Demonstrated project management skills.
• Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences.
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers.
• Excellent written and verbal communication skills.

Requirements

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
• 5 years of work experience.
• 1+ year of previous leadership experience.

Benefits

• For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $110,000.00 - $115,000.00.

Competencies

• Action Oriented
• Being Resilient
• Business Insights
• Courage
• Decision Quality
• Directs Work
• Drives Vision and Purpose
• Global Perspective
• Manages Ambiguity
• Nimble Learning
• Persuades
• Tech Savvy
• Collaborates
• Cultivates Innovation
• Demonstrates Self-Awareness
• Drives Engagement
• Ensures Accountability
• Instills Trust
• Manages Complexity
• Optimizes Work Processes
• Plans and Aligns
• Situational Adaptability
• Balances Stakeholders
• Builds Networks
• Communicates Effectively
• Customer Focus
• Drives Results
• Interpersonal Savvy
• Manages Conflict
• Organizational Savvy
• Resourcefulness