[Hiring] Facilities Coordinator @TAG - The Aspen Group

Role Description

The person selected for this role will play a significant part in ensuring that Aspen Dental continues to provide access to care in facilities that demonstrate best-in-class safety, cleanliness, and functionality. This position will be responsible for the following:

• Manage the day-to-day facility management of dental equipment and maintenance issues at multiple locations over a large geographic territory in a team-oriented atmosphere from our main office.
• Troubleshoot equipment over the phone with office staff and deliver specific instructions.
• Tact and directness in dealing with the facilities vendors is critical to ensure that required actions are completed.
• Manage expectations and performance within service level parameters. Verify completion of work and services.
• Effectively communicate with internal customers and contract vendors.
• Data analysis and storage of work order history and budget tracking using online programming.
• Subcontractor appropriation. Ability to search for vendors and sign them up.
• Shipping items and tracking for the Facilities Department.
• Billing management for Facilities tickets, including contacting vendors to get the correct information for billing and coordination with ADMI billing to coordinate correct GL codes and location codes for items.
• Run small projects from start to finish and provide guidance to techs in the field of our scope of work in detail.
• Availability Monday ~ Friday 8:00 AM - 5:00 PM.
• On-call rotation to answer emergency calls after hours with OT. Frequency is one week, every other month.

Qualifications

• Exceptional customer service skills and a sense of urgency.
• Skill and experience in both verbal and written communications that meet the needs of different customers and vendors.
• Prior exposure to multi-unit facilities management concepts and best practices is helpful.
• Ability to demonstrate successful completion of multiple tasks concurrently in a fast-paced environment.
• Experience and ability to negotiate with vendors, think analytically and critically, and be a real-time problem solver.
• Willingness and eagerness to develop new skills and garner more responsibility.

Requirements

• Occasional travel and a flexible schedule may be required.
• A degree in higher education is preferred.

Benefits

• Generous benefits package that includes paid time off.
• Health, dental, and vision insurance.
• 401(k) savings plan with match.

Work Environment

• Chicago or Syracuse based candidates are preferred; however, exceptional remote candidates will be considered.

Salary

$24 - $25