[Hiring] Facilities Coordinator @Fresh Prints

Role Description

We’re looking for two (2) execution-focused Facilities Coordinators to support day-to-day facilities operations across multiple locations in a specific region (East or West). This role is designed to ensure our buildings are running smoothly by managing tickets, coordinating vendors, maintaining documentation, and supporting proactive facilities work.

This is a process-driven role focused on accuracy, follow-through, and operational efficiency. Each Facilities Coordinator will support ~5–6 locations and act as the primary point of contact for facilities-related needs in their region.

Key Responsibilities

• Ticket & Issue Management
  • Serve as the main point of contact for facility-related issues in your region
  • Manage the ticket queue: prioritize, assign, track, and close tickets
  • Coordinate with vendors to ensure timely resolution
  • Escalate complex or urgent issues to the Facilities Manager
• Vendor Coordination
  • Schedule and manage vendors for maintenance, repairs, and other services
  • Ensure work is completed to standard and in a timely manner
  • Maintain vendor contacts and support sourcing for new vendors when needed
• Market-Level Facilities Support
  • Support 5–6 locations within your region
  • Help drive proactive facility work including maintenance, organization, and improvements
  • Partner with location teams to ensure buildings are operating effectively
• Documentation & Organization
  • Keep facility records, vendor contacts, and location information organized and up to date
  • Maintain simple, consistent documentation across all locations
• Administrative & Project Support
  • Support the Facilities Manager with reporting, tracking, and project work
  • Assist with larger facilities initiatives as needed

Qualifications

• Prior experience in facilities coordination, operations, or property management
• Experience managing vendor relationships and handling maintenance requests
• Comfortable with tracking systems, ticketing software, or CRM-like platforms
• Strong organizational and documentation skills

Working Style

• Highly organized and detail-oriented
• Comfortable managing repeatable workflows and checklists
• Strong written and verbal communication
• Able to work independently while escalating issues appropriately

Success Looks Like

• Tickets and issues are resolved efficiently and accurately
• Vendors are responsive and managed effectively
• Locations are maintained, organized, and supported proactively
• Facilities operations run smoothly across the region, reducing escalations to leadership