[Hiring] Executive Assistant / Operations Admin @Somewhere

Role Description

The Executive Assistant / Operations Admin will be responsible for various administrative and operational tasks, primarily focusing on processing web store orders and supporting the team.

• Process daily web store orders, especially:
• Batch of web orders that drops at 8 a.m. Central.
• Ensure orders are placed same day where possible.
• General admin and ops support for Lisa, including:
• Data entry and order processing.
• Tedious but important tasks that require high attention to detail.
• Side projects / ongoing backlog work:
• Reorganizing and cleaning up Google Drive files and folders.
• Other similar operational clean-up projects.
• Light customer communication:
• Email outreach to customers when items are out of stock.
• Potential to make outbound calls to customers to resolve order issues over time.
• Shop staff can share responsibility for phone calls if accent is an issue.

Qualifications

• Very strong attention to detail.
• High independence and self-sufficiency; minimal hand-holding.
• Proven ability to execute repetitive / tedious tasks consistently and accurately.
• Strong written English and solid spoken English that is comfortable for US customers.
• At least ~2 years of relevant experience in admin / operations / order processing or similar.
• Comfortable working in Google Workspace (especially Google Drive).

Requirements

• Basic graphic design skills (e.g. Canva, basic Illustrator/Photoshop) are a plus but not required.
• Any experience in print, merch, or ecom is helpful but not mandatory.

Work Hours and Structure

• Some flexibility for a couple of hours outside overlap for longer-focus tasks like Google Drive cleanup.