[Hiring] Director of Operations @Qualdoc

Role Description

An established and growing third-party logistics (3PL) organization is seeking an experienced Director of Operations to lead and oversee domestic and international transportation and logistics operations. This fully remote leadership opportunity is ideal for a professional with a strong background in project cargo, freight forwarding, multimodal transportation, and operational management. The successful candidate will have a proven track record of directly leading teams, developing employees, managing performance, and ensuring accountability for operational results.

• Provide strategic leadership and oversight of transportation, freight forwarding, and project logistics operations.
• Directly manage, mentor, and develop operations and project management teams.
• Establish performance expectations, provide coaching, conduct performance evaluations, and maintain team accountability.
• Oversee complex domestic and international logistics projects.
• Develop and implement operational standards, procedures, and performance metrics.
• Identify opportunities to improve efficiency, reduce costs, and increase profitability.
• Collaborate with sourcing, sales, finance, and executive leadership to support business objectives.
• Monitor project performance, financial results, customer satisfaction, and operational risks.
• Ensure compliance with transportation regulations and contractual requirements.
• Build and maintain strong relationships with customers, carriers, and vendors.
• Lead continuous improvement initiatives across the organization.

Qualifications

• 7–10+ years of progressive experience in transportation, logistics, freight forwarding, or third-party logistics.
• Proven experience directly supervising and leading teams, including employee development, performance management, coaching, and accountability.
• Demonstrated success in building and managing high-performing operational teams.
• Previous experience in a senior operations leadership or management role.
• Strong knowledge of project cargo and multimodal transportation.
• Experience managing complex logistics projects and remote teams.
• Demonstrated ability to improve operational performance, financial results, and customer satisfaction.
• Excellent leadership, communication, problem-solving, and strategic decision-making skills.
• Proficiency in transportation management systems and Microsoft Office.
• Must be authorized to work in the United States without employer sponsorship.

Preferred Qualifications

• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field, or equivalent professional experience.
• Experience overseeing multiple operational functions within a third-party logistics organization.
• Experience developing and implementing operational processes and performance improvement initiatives.

Benefits

• Fully remote work arrangement within the United States.
• Competitive compensation and benefits.
• Opportunity to contribute to organizational growth and strategic decisions.
• Collaborative leadership environment.
• Professional development and advancement opportunities.