[Hiring] Director of Operations @RightMove Health

Role Description

The Director of Operations, Midwest Region will serve as the leader of RightMove's unified Midwest network and operations function. This expansive role will include responsibility for:

• Network strategy
• Growth
• Practice transformation
• Network management
• Patient growth

The Director of Operations, Midwest Region will partner closely with RightMove's Regional Medical Director and local market operational leadership to execute the local network vision.

The Day to Day:

• Own and lead the end-to-end provider strategy for the Midwest market, with full accountability for market performance, growth, and value creation.
• Act as the primary voice of the market and provider network, translating on-the-ground insights into clear requirements, priorities, and roadmaps for central teams.
• Implement and act as the accountable owner for market-level partners (health plans, employers, and primary care providers) to drive customer and contract success.
• Design and establish the operating model for a high-performing, scalable provider network, setting the structure, workflows, and expectations required to support growth.
• Set the strategy and standards for provider contracting and onboarding, ensuring alignment with performance goals while guiding execution through centralized teams.
• Drive patient growth by defining and activating network-level strategies, influencing supply-demand dynamics, access, and utilization.
• Own provider engagement, retention, and satisfaction strategy, ensuring the network is aligned, high-performing, and delivering differentiated outcomes.
• Define, track, and continuously evolve key operational KPIs, and hold cross-functional partners accountable for delivering improvements against these metrics.
• Serve as the strategic advisor and thought partner to central teams, identifying opportunities for operational efficiency, tooling, and visibility—and driving prioritization of initiatives that unlock value across the network.

This role requires approximately 50-75% travel within the Midwest market.

Qualifications

• 10+ years of experience in network management, provider relations, and provider contracting.
• Deep knowledge of risk-based provider contracting, current healthcare marketplace dynamics, quality metrics, and population health management.
• Experience with value-based contracts with payers and other risk-bearing entities.
• Local understanding of the Midwestern orthopedic provider network.
• Bachelor's degree in healthcare administration, Business Administration, Finance, or related field.
• 6+ years experience managing direct reports.

Requirements

• Proven ability to design and implement complex healthcare initiatives.
• Strong consulting and operations background plus experience building high-performing teams.
• Track record of successful network expansion and optimization.
• Strong negotiation capabilities and relationship management with provider practices.
• Provider to provider value-based contracting.

Benefits

• Must reside in larger Midwest region (IN, IL, MI, MN, WI).
• Excellent presentation skills and comfort speaking publicly.
• Excellent problem-solving skills required, including creativity and resourcefulness.
• Ability to analyze technical issues and resolve administrative problems.
• Ability to exercise use of independent judgement.
• Ability to lead a large team across several functional areas.
• Provider contracting experience.
• Strong written and verbal communicator, particularly with physician leadership.
• Deep understanding of providers, particularly independent practices.
• Ability to travel 50-75% within the Midwest market.