[Hiring] Director of Operations @Carr Talent Acquisition
Director of Operations @Carr Talent Acquisition
Operations
Salary flexible compen..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted YDay

[Hiring] Director of Operations @Carr Talent Acquisition

YDay - Carr Talent Acquisition is hiring a remote Director of Operations. πŸ’Έ Salary: flexible compensation structure based on experience πŸ“Location: USA

Role Description

We’re looking for a hands-on, strategic Director of Operations to help elevate our operations team, improve efficiencies, and partner closely with ownership as we continue to grow. This is a flexible, fractional/part-time leadership opportunity ideal for someone who enjoys solving operational challenges, leading teams, improving processes, and making a meaningful impact in a growing business.

  • Meet and maintain company standards and metrics, standard unit appearance, and efficiency.
  • Maximize profitability by prudently controlling costs across supplies and staffing.
  • Manage a budget for your portfolio, adhering to set annual costs, and perform cost-benefit analysis when needed.
  • Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of their properties, ensuring they are clean, maintained, and well cared for.
  • Conduct regular inspections prior to guest and owner arrivals.
  • Partner and assist the business development team when new units join the portfolio.
  • Ensure compliance with all applicable regulations in each jurisdiction where we operate.
  • Manage an efficient and high-quality team, ensuring they are trained, effective, and adhere to company values, policies, and procedures. Maintain team morale.
  • Identify potential leaders, and coach and grow your team into a strong unit with a focus on KPIs, balancing efficiency with quality.
  • Coordinate team work schedules with tentative schedules made at least two weeks in advance.
  • Establish and maintain open, collaborative relationships with fellow regional team members and the upper management team.
  • Be willing and able to perform all operational jobs if required and to provide cross-coverage for your staff when necessary.
  • Support your team on escalated guest and homeowner concerns by responding to emails, calls, and tickets.
  • Take proactive leadership to spot problems and inefficiencies and to add and change procedures to improve company operations.

Qualifications

  • An understanding of the best practices in the vacation rental industry is preferred.
  • A strong leader who drives our team to create amazing owner, guest, and employee experiences.
  • Ability to work well under pressure in an agile, fast-paced environment.
  • Excellent time management skills with the ability to change activities frequently and cope with interruptions.
  • Strong work ethic and focus on guests and owners first; highly responsive and reliable.
  • Technical computer skills required on all forms of hardware - laptops, tablets, and mobile devices.
  • Availability to work Sunday through Saturday, early mornings and evenings as needed.
  • Professional in all forms of communications such as email, phone calls, video calls, and texts.
  • Strong attention to detail.
  • Ability to manage to a budget and perform cost-benefit analysis.
  • Live in Phoenix or the surrounding areas.

What Success Looks Like

  • Guest satisfaction as measured on Airbnb, Vrbo, and SkyRun reviews.
  • Owner satisfaction as evidenced by retention and positive relationships.
  • Overall efficiency of operations, including the use of staff paid hours.
  • Attendance during scheduled hours.
  • Teamwork and leadership, as evidenced by the retention and engagement of the team.
  • Decisions that embrace the vision and mission of SkyRun.
  • Making improvements or bringing forward ideas for improvement to management. Use of downtime to improve SkyRun Phoenix operations.

Compensation

  • Flexible compensation structure (hourly, salary, or 1099 contract) depending on candidate preference and experience.
  • Compensation will align with experience and anticipated involvement level.
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Director of Operations @Carr Talent Acquisition
Operations
Salary flexible compen..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted YDay
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πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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Offer Accepted βœ“
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