[Hiring] Custom Programs Operations Coordinator @Absolute Internship S.L.

Role Description

Absolute Internship is seeking a highly organized, proactive, and detail-oriented Operations Coordinator for our Faculty Led and Custom Programs, focusing on the Southern Europe region. This role owns the planning, coordination, and execution of custom university programs from start to finish.

• The ideal candidate is systematic, logistics-focused, and excels at creating efficient itineraries that align with educational goals.
• Creative, tech-savvy, and adaptable, you will thrive in a dynamic environment focused on process improvement and delivering world-class academic travel experiences within time and budget constraints.
• You will work closely with the Faculty-Led, Custom Program Manager, internal teams, and university faculty.

Qualifications

• 3+ years of professional experience in program coordination, hospitality logistics, or project management, ideally within an international or educational tourism setting.
• Deep knowledge of Southern Europe, including regional travel logistics.
• Proficiency in a relevant regional language (Italian, Spanish, Portuguese) is highly preferred.
• Bachelor’s degree required; a Master’s degree is a strong plus.
• Exceptional English communication skills (written and verbal) with the ability to maintain prompt, respectful stakeholder correspondence, including adhering to our 12-hour email response policy.
• An outstanding systematic approach to multitasking, strong research capabilities, and high comfort using tech tools for project management to meet strict deadlines.
• Deeply customer-service driven and goal-oriented, possessing the ultimate flexibility and versatility required to adapt rapidly in a fast-paced, multi-destination environment.

Requirements

• Meet directly with university partners and faculty to understand their logistics, learning objectives, and program desires to create comprehensive proposals, bids, and sample itineraries.
• Book and secure all program components, including accommodation, group transportation/shuttles, meals, activities, excursions, classrooms, and site visits.
• Partner with our Corporate Engagement team to source, vet, and organize company visits and volunteering opportunities that match the program’s academic focus.
• Collect and manage student health, wellness, and dietary data.
• Own the delivery of pre-departure information, host pre-departure webinars, and distribute final itineraries and calendars to students.
• Recruit, onboard, and train the on-site staff who will lead the student groups on the ground, ensuring they are fully equipped to deliver a seamless experience.
• Maintain precise records of budgets, vendor payments, and itineraries.
• Collect and analyze participant feedback to continuously improve regional operations.
• Act as a versatile team player by stepping in to support logistics, bookings, and operations for custom programs in other global regions during peak seasons or as business needs shift.

Benefits

• Join a team that is small but mighty, global yet intimate.
• Experience a culture that is versatile, entrepreneurial, and deeply flexible.
• Engage in a mission-driven environment focused on making a difference.

Company Description

Absolute Internship has grown into a household name in international education, leading the industry across global hubs from London and Madrid to Tokyo and Singapore. We partner with world-class companies and universities to empower students to step out of their comfort zones and discover the world, and themselves, through life-changing experiences.

• We are launching a foundation to provide easier access to education for 500 children around the world by 2031.