[Hiring] Business Operations Representative @Quest Diagnostics

Role Description

This Rep, Business Operations-Billing, position acts as a coordinator for Revenue Service processes that require a balance of both technical and business knowledge. By using data manipulation tools such as Excel and SQL along with a strong understanding of billing processes, the Rep, Business Ops. are responsible for researching issues that impact on our business and propose solutions which help the bottom line and reduce bad debt. The Rep- Bus. Ops., is expected to assist in streamlining processes using their insight, business, and technical skills. Positions in this function also help maintain and monitor processes to prevent issues, so attention to detail and a thorough approach to quality control are a must.

• Applies knowledge/skills to complex activities.
• Demonstrates depth and breadth of knowledge/skills in own area and is often able to apply this outside of own function.
• Often acts as a technical resource to others in own function.
• Anticipates customer needs and proactively identifies solutions.
• Solves complex problems on own; proactively identifies new solutions to problems.
• Plans, prioritizes, organizes and completes work to meet established objectives.
• Acts as a facilitator to resolve conflicts on team; seen as key team members on project teams spanning more than own function.

Qualifications

• High School Diploma / GED
• 1+ years of billing experience
• Basic proficiency in Microsoft Excel to include basic V - LOOKUPs, Pivot Tables, and basic formulas
• Familiarity with Microsoft Access - Run queries and analyze data
• 1+ years of SQL experience
• Bachelor's Degree (or higher)
• Data entry experience
• Healthcare billing experience

Requirements

• Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws.
• Quest believes that conviction records may have a direct, adverse, and negative relationship to specific job duties.
• Quest Diagnostics honors our service members and encourages veterans to apply.
• While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies.

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!