[Hiring] Business Operations Manager @Open Energy Transition

Role Description

We are currently looking for a Business Operations Manager to take ownership of our operational management system, and help ensure that OET continues to operate effectively, efficiently, and compliantly as we grow.

Your main purpose in this role is to take ownership of OET's operational processes across the board. This includes:

• ISO27001 management system
• Business compliance activities
• Organizational risk mitigation strategies
• Operational governance
• Vendor management processes
• Cross-functional operational initiatives

You will be responsible for maintaining and improving the systems, processes, documentation, and operational practices that enable our distributed team to work effectively. This includes:

• Coordinating our annual ISO audit and accreditation renewal process
• Managing evidence collection and audit preparation
• Maintaining risk registers and policies
• Overseeing vendor reviews
• Driving operational improvements across the organization

Exciting activities include:

• Improving company-wide operational processes
• Strengthening our governance systems
• Introducing efficiencies through automation and documentation
• Supporting strategic operational initiatives
• Ensuring that OET's operational foundations continue to be effective and scale appropriately as we grow

Qualifications

• 8 years minimum experience in business operations, operational excellence, governance, compliance, project management, business administration, or similar operational roles
• Experience maintaining operational processes, governance documentation, and compliance records
• Experience coordinating complex cross-functional initiatives involving multiple stakeholders
• Strong project management and organizational skills
• Experience owning or managing ISO management systems (or similar), and supporting external audits
• Strong attention to detail and ability to manage operational documentation accurately
• Ability to work independently and take ownership of outcomes in a remote work environment
• Experience managing vendors and external service providers
• Strong written communication skills and experience working well remotely and asynchronously
• Ability to balance operational rigor with pragmatism and efficiency
• A continuous improvement mindset and enthusiasm for improving systems and processes
• Fluency in English (our main working language) is mandatory

Requirements

• Comfortable working autonomously and fully remotely
• Highly organized, proactive, and practical
• Strong written communication skills
• Accurate record-keeping and documentation
• High degree of ownership, professionalism, attention to detail, self-management, and follow-through

Benefits

• A flexible, fully-remote work environment with zero micro-management
• The opportunity to take ownership of a critical function within a growing mission-driven organization
• A culture that values transparency, empathy, trust, humility, diversity, collaboration, and recognition
• Supportive onboarding and training tailored to your strengths, interests, and career ambitions
• Competitive salary with growth potential
• Ability to contribute towards our culture and processes